Rick | Columbus, New Jersey | 05/26/2020
No support
They installed my solar in 2006. I need a new roof and called them, they say they don't support residential anymore. They said they contracted with SunRun to handle residential. I contacted SunRun and was told that they cannot remove my panels; REC would have to do it, since REC installed them. Emailed REC again, and got no response. I have decided to just replace my system, and I am not using REC obviously or SunRun.
Kate M. | 12/02/2012
I highly recommed REC SOlar
After much debate and talking with 3 companies I went with REC solar. I trusted them immediately because not only do they go through Costco, a trusted company, but Costco had REC solar install panels on their wharehouses! <br />John was my go-to guy, and he walked me through everything from beginnning to end. No hidden surprises. And after 6 months, SDGE owes me about $35 so far for this year!! Imagine, getting money back. The tax breaks have been great too!
Anonymous | Boulder, Colorado | 06/13/2009
REC was the best home remodel project I have ever done. From start to finish each person I came into contact with was professional, courteous and terrific customer service. I can`t speak highly enough of them.<br />
Anonymous | El Dorado Hills, California | 01/22/2009
Sales person was well prepared and did a very good job. The installation crew was excellent. All questions were promptly answered but proactive communication could have been better. There were a number of steps where we were unsure what was going to happen next or when.<br /><br />The overall experience of working with REC has been great.<br />
Anonymous | Arvada, Colorado | 10/09/2008
You will receive 0 custumer support after you write the second check. REC will take months to get the required documents to your power company. Meanwhile your system is unconnected the grid and sits totally idle. I believe REC is too busy with large corporate clients to do a proper job on residential systems.<br />
Anonymous | Aurora, Colorado | 06/30/2008
REC was GREAT!! Installed what they said, when they said for teh price they said.<br />
Anonymous | Lafayette, Colorado | 06/27/2008
Better in bid process than their competition- more prompt and knowledgeable sales staff. Installed a solar attic fan that i had purchased from another company at no charge.<br />
