REC Solar

REC solar installed a 100-panel system on my apartment building in 2009 for over six figures. I now need service on one inverter (of three) and they have no record of having done the installation, so they are unable to send a tech out to help with replacing the invertor. If you are considering installing a new photovoltaic system find a company that will service their system, should it need servicing. Also getting through their (REC's) telephone customer service system is a true test of patience.

They installed my solar in 2006. I need a new roof and called them, they say they don't support residential anymore. They said they contracted with SunRun to handle residential. I contacted SunRun and was told that they cannot remove my panels; REC would have to do it, since REC installed them. Emailed REC again, and got no response. I have decided to just replace my system, and I am not using REC obviously or SunRun.

Three years ago these folks installed my solar system. It has worked flawlessly. The installation was very professional and the crew cleaned up daily. I would use them again, and highly recommend them.

After much debate and talking with 3 companies I went with REC solar. I trusted them immediately because not only do they go through Costco, a trusted company, but Costco had REC solar install panels on their wharehouses! John was my go-to guy, and he walked me through everything from beginnning to end. No hidden surprises. And after 6 months, SDGE owes me about $35 so far for this year!! Imagine, getting money back. The tax breaks have been great too!

REC was the best home remodel project I have ever done. From start to finish each person I came into contact with was professional, courteous and terrific customer service. I can`t speak highly enough of them.

Sales person was well prepared and did a very good job. The installation crew was excellent. All questions were promptly answered but proactive communication could have been better. There were a number of steps where we were unsure what was going to happen next or when. The overall experience of working with REC has been great.

You will receive 0 custumer support after you write the second check. REC will take months to get the required documents to your power company. Meanwhile your system is unconnected the grid and sits totally idle. I believe REC is too busy with large corporate clients to do a proper job on residential systems.

REC was GREAT!! Installed what they said, when they said for teh price they said.

Better in bid process than their competition- more prompt and knowledgeable sales staff. Installed a solar attic fan that i had purchased from another company at no charge.

Sales and engineering meetings were with knowledgeable and well prepared personnel who could address any level of questioning. REC provides a prompt, clean, professional team for an installation. The reason to adopt PV, in our case, was to further decrease our `carbon footprint`, becoming even less dependent on our local utility and demonstrate to others that it is viable now.

I think we have space on that same piece of south facing roof for 1 or 2 more panels, it would have been nice to have been given the option to add those w/ the original install (especially for rebate reasons).

REC Solar was the best home improvement experience I have ever had. They exceeded my expectations from start to finish with the entire project. I have referred them numerous times and will continue to do so.

REC Solar did a great Job. They made all the details clear. The job was done fast and effecient. All the pricing and paperwork went exacly as they said it would. The cost and return on investment of Solar Panles, with current incentives, makes great economic sense. This is the best investment I have made in years.

I wish I`d had it installed sooner !

This company is OUTSTANDING! All staff from sales, office personnel to the intstallation crew were knowledgeable and friendly. They provided comprehensive, well thought-out and attractive documentation. At tax time they automatically provided the completed forms needed fo apply for the state tax credit. I wish all contractors would operate with such high standards of workmanship and personal interaction. I can`t recommend them too highly. They were awesome! No one event or source was the reason for my decision. I have been involved in the environmental movement in one way or another most of my life. The decision was made at this time as a result of a confluence of factors: desire, availability of the money, state rebates, the incrasing cost of electricity, a general wish to be self-sustaining and `off the grid` as much as possible, increasing concern about global warming and other impacts of and on humanity.

This company was the best company I have worked with on anything, ever. I highly, highly recommend them. They were prompt, efficient, professional, accurate and friendly. I loved my experience.

Our first full month was September. We generated 385 kWh. We used 302 kWh. So far in October, we are about even - it has been overcast and there are fewer hours of sunlight. I am genuinely interested in how it will do as the year progresses and whether the overall production will net out to our overall usage, which is what the system was sized for. Having missed out on the 5 sunniest summer months this year we won`t know until next Aug 28 what our overall generation and net usage will be (although once we hit April we should start seeing what the trend is, and we`ll be comparing our numbers to the REC charts. We are delighted to have solar and are proud to be generating!

as above, professional,efficient, and outstanding results we were influenced not by the above, but on principle of enviironmental need, and electric situation

Several corrected problems during installation. Paperwork was misplaced several weeks between Ecoenergies and PG&E.

This is the second installation I`ve had done by the same company