Liv Solar

We selected LivSolar to install a solar system for us in the spring of 2023. The system has been completely inoperable for the past 3-4 months, which means that our electric bill has gone up by 200-300% plus. In early November we traded emails with the founder/CEO of the company (Joel Scott) who informed us that he would promptly assist with the repairs. Per email communication from LivSolar/Joel in November: our system had been inspected, some of the microinverters required replacement and this is actual text from Joel Scott's email: "I’ll let you know when they arrive and we’ll swap them out right away." Fast forward to December 3rd and written email communication from LivSolar/Joel states that [and again, this is the text from the actual email]: "We just received the warranty replacements. I’m working on the schedule and will let you know when the guys will be out to swap those." It has now been going on 55-60 days with no follow up communication. Multiple calls unanswered. Multiple texts ignored. When Joel does decide to respond he makes some lame excuse and says essentially "don't worry we'll get to you next week." Worst customer service from a company that I can remember. If you're looking for a solar installer that provides a high level of customer service (or really, any service at all), look elsewhere. I can’t reiterate that more. If you are going to make an investment in adding solar to your home, make sure you make the investment with another company.

Do not use this company

The ownership has changed. They completely destroyed our solar system and left us without hot water for two months and rolling. They also changed how our solar system was working and refused to hook it back up after an R/R to the way it was prior to removing panels. The system they changed it to also failed. They sent in a long list of contractors but refused to correct the problem.

I really enjoyed working with Matt and Liv Solar while trying to bid out a solar installation job. They were friendly, professional, and low pressure. This is a company who will try to work with your budget and needs rather than sell you something more expensive than what you need. They took the time to educate me about solar and had some unique offerings in the residential space. While I did not end up moving forward, I would recommend people at least get a bid from them if they are looking for solar.

We called Liv Solar to do a removal and reinstall of our solar panels. When we called to get a quote, Matt Hosking answered immediately (we had some companies never even return our call). We had a new roof put on our home and Matt worked with our roofer all while emailing us and keeping us informed. His crew was efficient and respectful. Matt has WONDERFUL communication. We highly recommend Liv Solar to everyone!

Matt Hosking and the crew at Liv Solar could not have been more helpful, prompt, informative, conscious and courteous of our property while removing our solar panels and reinstalling them. I was looking for a local company to help me with my solar panels and was happy to find Liv Solar. Matt was honest and quick to reply to my emails and calls. I highly recommend them and will hire them again if I need help.

Liv Solar did an amazing job. I absolutely recommend them for removing and reinstalling solar panels. They were friendly, easy to work with, and created less stress during a time that was stressful. Having to deal with insurance companies to fix a roof and also take care of solar panels is a headache. It was nice knowing that I could count on Liv Solar. I highly recommend this company.

Great Local Family Owned Solar Company

I couldn’t be more pleased with my experience with Liv Solar. Matt answered all my questions during the sales process and really helped me determine how solar would truly benefit me and my home. The time from signing my contract to the installation was very quick. I got quotes from several other companies, but Liv Solar was the only one to take the time to really explain the entire process from start to finish. One of my favorite things was being able to get in contact with one person who could answer all my questions and concerns. I wasn’t having to talk to numerous people during the process. Having one point of contact and great customer service was very important to me. My system has been in use since October 2017 and I have had no problems so far. I have produced 3017 kW hours so far and have only been charged the service fee from the utility. I highly recommend them!