Guardian Solar

Incompetent

I had this company install a brand new solaredge system at my residence. After 3 dead inverters we finally found the cause of the problem. Installation! The inverter was only capable of handling 15 panels per string and these fools wired two strings with 18 panels instead of even across all three strings. I noticed some of the bad reviews others had made but figured they were probably from uninformed homeowners. LISTEN TO ME.... GUARDIAN SOLAR IS GARBAGE...

If you want to pay more for Electric

Guardian Solar is quick to take your money and process the loan quickly perhaps because they don’t want you realizing how terrible their customer service is and prevent you (once the loan is approved you can’t backout) from going to a responsible vendor. After installation, the solar panel stopped producing energy. Called the owner, Danny, several times due to lack of him answering the phones. Took a week to send workers to the house. According to their sales pitch, your bill “should” balance out, but it doesn’t since the energy Co. caps you at the amount you can sell energy back, so there is something to consider if you choose to go solar. The solar panels they installed at the house keep breaking and not producing 6 months’ worth of electric paying for both loans and electric. In other words, paying more for electric because now you have the solar panels loan. No balance in that equation, so who is going to pay the difference now? I would NOT recommend this vendor and looking for alternatives to get it out of this terrible business deal. If you guys know a good lawyer, feel free to recommend him/her to me. 20180604: Technician showed up assessed the panels and declared no production due to a faulty component (for the second time). Stated 5-7 business days to obtain the component. 20180612: 7 days after the technician showed up. No word if the replacement part for the broken panel arrived. Requested a status report via email. 20180612: Reply from Renette: "SolarEdge was contacted about their defective inverter and they have shipped out a new one. It should be delivered to our office by the end of next week. As soon as it arrives someone will contact you to schedule a day to come out and replace it." 20180618: Electric bill came in. What's another week of non-production when the panels haven't work for 6 months? 20180621: The Solar Guardian tech called to ask what the serial number of the converter was. Notice the “5-7 days” timeline has already past. Perhaps that will also be SolarEdge fault. 20180626: Over promising and under delivering is what you will get with SolarGuardian should you decide to go solar. Not to mention you will have to call them a million times for them not to answer the phone, so choose someone responsible. My neighbor tells me A1 Solar respond quickly and the best part of it all is that the same SolarEdge system she has, has yet to malfunction. 20180702: If you’re looking to pay extra for electric then choose Guardian Solar.

Good Intentions, Poor Execution

I bought the "full treatment" of a solar fan, special biodegradable R30 insulation, and a solar water heater from them in 2010. I did not see much changes in my electric bill, but the solar panels worked for the first six years. This year, we had a problem for the first time. On October 21, the water was not heating and the water began to build up and rush off the roof. Since the unit is under warranty for the first 10 years, we called and they instructed us how to stop the solar component (and have it run on electricity). I was told by their service person to call back on Monday, October 24, to confirm when they could come out to look at it. I called on Monday and they said they would have someone come out within the week. On Monday, October 31, I had not heard from them. I tried calling them and it went instantly to voice mail (or their phone would not work). I tried calling in the morning, afternoon, and early evening. It did not matter. I then tried call on Tuesday -- and found the same problem. Finally, on Wednesday, November 2, I left a message, explaining that we had been waiting for almost two weeks and that we had been promised someone last week. If I did not receive a call back, I would cancel the request and post my problems with their service. They have not call back, hence this review. I called Solar Source and they got back to me in one day. I have an appointment set up for next Tuesday. It was very quick and easy -- and completely different response and professionalism than Guardian Solar.

Unprofessional and worst installer ever

Guardian Solar has to be the most unprofessional Solar Company and worst Installer in the Central Florida area. It was nothing but problems from the get go. It was very obvious that there was no pre-planning involved in our solar panel installation. The first question they asked when they arrived on site was: who is your electrical utility provider? Are you kidding me? They did not even know this basic question that had been talked about and conveyed during the purchasing of the system. They did not bring with them the contracted solar panels, we had signed a contract for SolarWorld Sunmodule Plus SW 290 Mono and they installed SolarWorld Sunmodule Plus SW 285 Mono. When I asked why the discrepancy, I received a curt answer from Danny, the owner/installer sending me to talk to the salesperson. If I had not inspected the solar panels I would have not been aware of the change and would have not been told. In addition, they did not bring with them a Solar Fan that was part of the installation, his answer was "I don't know anything about that go talk to the salesman". They did not pick up after themselves either and left electrical tape and plastic bags all over the yard which I had to clean up. They installed the system on May 16, 2016 and it did not become operational until June 10, 2016 after multiple follow-ups on my part. It turned out that this was their first installation in OUC (Orlando Utilities Commission) territory and they did not know the process involved in getting the system up and operational. We gave 1/3 of the cost upfront and we did not pay them the additional 2/3's of the cost until the system was operational. We love our system and hope to never have any problems/issues since we do not want Guardian Solar ever again back in our premises.

Our 10 KWatt system has paid for itself only 8 years out!

They installed our system 8 years ago and its going strong. Love it!! Easy to work with, great job. Can't say enough good things about them.

Residential PV System

Guardian was great and their prices could not be beat. I am very please with the quality of the equipment and with Guardian Solar in general. My system is awesome! Get 3 quotes but make sure Guardian is one of them!

final polk county inspection has not been arranged.

The crew that did my installation were great. They worked fast and cleaned up after the work was completed. I would recommend them to any of my friends that are looking to install solor hot water.

A superb contractor. A personable guy. An honest man. Would recommend him and his company to the sky.

went above and beyond normal contractor`s responsibility...we need more businesses like this.

We have already referred someone to you.