Bullet Solar

Gage Mueller's expertise and focus on custom satisfaction made me a repeat customer with Bullet Energy Solutions as he is one of the most knowledgeable and trust people in the industry. Unfortunately, dealing with Shahin Haynes made each experience less than stellar but my most recent experience with the purchase and installation of additional residential solar panels was extremely disappointing. A deposit was collected and installation was scheduled without a finalized site plan or documented design approval ever being provided to me. When installation issues surfaced, which were outside of my control, I requested to pause the project until an internal Bullet Energy plan could be reviewed and agreed upon . Shahin bluntly stated that I would forfeit my deposit if we delayed. Being financially committed to a project without an approved site plan is unacceptable. Rather than acknowledging the breakdown in process, Shahin Haynes’ response was dismissive and defensive. Requests for reasonable compromise were rejected outright, and the tone of communication was unprofessional. At one point, I was told the company was not making money on a “$5K job,” which is not something a customer should ever hear. In addition, Shahin suggested a solution to offset the potential loss of my deposit would be to claw-back Gage Mueller's commission. Again, as a customer, this is not something any "VP of Operations" should communicate to a customer. It would serve Bullet Energy well to have Shahin avoid all communication with potential customers. The installation was ultimately completed and paid in full, but the customer experience was poor from a process and communication standpoint. I escalated these concerns via email to Mr. Vogel, the COO, on December 14, 2025, and followed up again on January 7, 2026. Considering I waited two months for a response, writing a review of my experience is justified. Clear design approval, documented sign-off, and professional communication are baseline expectations. Based on this experience, I would not recommend Bullet Energy Solutions.

Gage Mueller's expertise and focus on custom satisfaction made me a repeat customer with Bullet Energy Solutions as he is one of the most knowledgeable and trust people in the industry. Unfortunately, dealing with Shahin Haynes made each experience less than stellar but my most recent experience with the purchase and installation of additional residential solar panels was extremely disappointing. A deposit was collected and installation was scheduled without a finalized site plan or documented design approval ever being provided to me. When installation issues surfaced, which were outside of my control, I requested to pause the project until an internal Bullet Energy plan could be reviewed and agreed upon . Shahin bluntly stated that I would forfeit my deposit if we delayed. Being financially committed to a project without an approved site plan is unacceptable. Rather than acknowledging the breakdown in process, Shahin Haynes’ response was dismissive and defensive. Requests for reasonable compromise were rejected outright, and the tone of communication was unprofessional. At one point, I was told the company was not making money on a “$5K job,” which is not something a customer should ever hear. In addition, Shahin suggested a solution to offset the potential loss of my deposit would be to claw-back Gage Mueller's commission. Again, as a customer, this is not something any "VP of Operations" should communicate to a customer. It would serve Bullet Energy well to have Shahin avoid all communication with potential customers. The installation was ultimately completed and paid in full, but the customer experience was poor from a process and communication standpoint. I escalated these concerns via email to Mr. Vogel, the COO, on December 14, 2025, and followed up again on January 7, 2026. Considering I waited two months for a response, writing a review of my experience is justified. Clear design approval, documented sign-off, and professional communication are baseline expectations. Based on this experience, I would not recommend Bullet Energy Solutions.

Gage Mueller's expertise and focus on custom satisfaction made me a repeat customer with Bullet Energy Solutions as he is one of the most knowledgeable and trust people in the industry. Unfortunately, dealing with Shahin Haynes made each experience less than stellar but my most recent experience with the purchase and installation of additional residential solar panels was extremely disappointing. A deposit was collected and installation was scheduled without a finalized site plan or documented design approval ever being provided to me. When installation issues surfaced, which were outside of my control, I requested to pause the project until an internal Bullet Energy plan could be reviewed and agreed upon . Shahin bluntly stated that I would forfeit my deposit if we delayed. Being financially committed to a project without an approved site plan is unacceptable. Rather than acknowledging the breakdown in process, Shahin Haynes’ response was dismissive and defensive. Requests for reasonable compromise were rejected outright, and the tone of communication was unprofessional. At one point, I was told the company was not making money on a “$5K job,” which is not something a customer should ever hear. In addition, Shahin suggested a solution to offset the potential loss of my deposit would be to claw-back Gage Mueller's commission. Again, as a customer, this is not something any "VP of Operations" should communicate to a customer. It would serve Bullet Energy well to have Shahin avoid all communication with potential customers. The installation was ultimately completed and paid in full, but the customer experience was poor from a process and communication standpoint. I escalated these concerns via email to Mr. Vogel, the COO, on December 14, 2025, and followed up again on January 7, 2026. Considering I waited two months for a response, writing a review of my experience is justified. Clear design approval, documented sign-off, and professional communication are baseline expectations. Based on this experience, I would not recommend Bullet Energy Solutions.

Gage Mueller's expertise and focus on custom satisfaction made me a repeat customer with Bullet Energy Solutions as he is one of the most knowledgeable and trust people in the industry. Unfortunately, dealing with Shahin Haynes made each experience less than stellar but my most recent experience with the purchase and installation of additional residential solar panels was extremely disappointing. A deposit was collected and installation was scheduled without a finalized site plan or documented design approval ever being provided to me. When installation issues surfaced, which were outside of my control, I requested to pause the project until an internal Bullet Energy plan could be reviewed and agreed upon . Shahin bluntly stated that I would forfeit my deposit if we delayed. Being financially committed to a project without an approved site plan is unacceptable. Rather than acknowledging the breakdown in process, Shahin Haynes’ response was dismissive and defensive. Requests for reasonable compromise were rejected outright, and the tone of communication was unprofessional. At one point, I was told the company was not making money on a “$5K job,” which is not something a customer should ever hear. In addition, Shahin suggested a solution to offset the potential loss of my deposit would be to claw-back Gage Mueller's commission. Again, as a customer, this is not something any "VP of Operations" should communicate to a customer. It would serve Bullet Energy well to have Shahin avoid all communication with potential customers. The installation was ultimately completed and paid in full, but the customer experience was poor from a process and communication standpoint. I escalated these concerns via email to Mr. Vogel, the COO, on December 14, 2025, and followed up again on January 7, 2026. Considering I waited two months for a response, writing a review of my experience is justified. Clear design approval, documented sign-off, and professional communication are baseline expectations. Based on this experience, I would not recommend Bullet Energy Solutions.

We had Bullet Solar install solar panels about a year ago. Shahin has been amazing and so responsive to our many questions and sent out wonderful workers when we needed help and adjustments! We highly recommend them!

We had Bullet Solar install solar panels about a year ago. Shahin has been amazing and so responsive to our many questions and sent out wonderful workers when we needed help and adjustments! We highly recommend them!

We had Bullet Solar install solar panels about a year ago. Shahin has been amazing and so responsive to our many questions and sent out wonderful workers when we needed help and adjustments! We highly recommend them!

This is a true America First Company. All their products are American, not Chinese. Great sales and operations staff. Everything is in house. No subcontracted labor. Honest straightforward pricing. 5 stars….

This is a true America First Company. All their products are American, not Chinese. Great sales and operations staff. Everything is in house. No subcontracted labor. Honest straightforward pricing. 5 stars….

This is a true America First Company. All their products are American, not Chinese. Great sales and operations staff. Everything is in house. No subcontracted labor. Honest straightforward pricing. 5 stars….

Great company. American company uses only American products. Professional sales rep. Everything as promised….5 star

Great company. American company uses only American products. Professional sales rep. Everything as promised….5 star

Great company. American company uses only American products. Professional sales rep. Everything as promised….5 star

I met with several companies and ultimately decided on Bullet Solar because they offered me the best price and equal warranties as others in the industry I spoke with. I did not make the decision quickly, I took my time and did my research on the company and owners and felt confident in my decision. I am happy with the sales representative and the communication throughout the process. Install day went smoothly and I could not be happier.

I met with several companies and ultimately decided on Bullet Solar because they offered me the best price and equal warranties as others in the industry I spoke with. I did not make the decision quickly, I took my time and did my research on the company and owners and felt confident in my decision. I am happy with the sales representative and the communication throughout the process. Install day went smoothly and I could not be happier.

I met with several companies and ultimately decided on Bullet Solar because they offered me the best price and equal warranties as others in the industry I spoke with. I did not make the decision quickly, I took my time and did my research on the company and owners and felt confident in my decision. I am happy with the sales representative and the communication throughout the process. Install day went smoothly and I could not be happier.

What I loved about Bullet EV is that after consulting with 7 "solar companies"... Bullet EV were the "experts". I could tell they actually do their own work. They answered all my questions with straight answers. Their presentation wasn't a drawn out sales pitch. Thank you for the lack of BS, I greatly appreciate you guys for not wasting my time, selling me American equipment and being quick about it.

What I loved about Bullet EV is that after consulting with 7 "solar companies"... Bullet EV were the "experts". I could tell they actually do their own work. They answered all my questions with straight answers. Their presentation wasn't a drawn out sales pitch. Thank you for the lack of BS, I greatly appreciate you guys for not wasting my time, selling me American equipment and being quick about it.

What I loved about Bullet EV is that after consulting with 7 "solar companies"... Bullet EV were the "experts". I could tell they actually do their own work. They answered all my questions with straight answers. Their presentation wasn't a drawn out sales pitch. Thank you for the lack of BS, I greatly appreciate you guys for not wasting my time, selling me American equipment and being quick about it.

Shahin was a pleasure to work with. He guided us through all the options, and offered us a free EV charger with the system. Even after install, he called to check in on us and made sure that everything was done perfectly. 10/10 would recommend this company.

Shahin was a pleasure to work with. He guided us through all the options, and offered us a free EV charger with the system. Even after install, he called to check in on us and made sure that everything was done perfectly. 10/10 would recommend this company.

Shahin was a pleasure to work with. He guided us through all the options, and offered us a free EV charger with the system. Even after install, he called to check in on us and made sure that everything was done perfectly. 10/10 would recommend this company.

Our solar consultant Crystal was so knowledgable and patient with us through the entire process. We had looked into solar in the past but it just didn't make sense to go solar until now. We are eligible for 30% tax credit this year which is predominantly why we did this. We were happy to see that the technology has advanced since we looked into solar 7 years ago. The installation went smoothly and we were surprised but so happy to see our solar consultant along with other employees at our install making us feel so much more comfortable with the process and like they truly cared about customer experience vs just another sale. This was the biggest thing for us because we already knew we wanted to go solar we just wanted to ensure we would do business with someone that we could easily reach if we ever had any questions or issues with our system. We 100% feel confident recommending going solar with Green Wave and working with Crystal.

Our solar consultant Crystal was so knowledgable and patient with us through the entire process. We had looked into solar in the past but it just didn't make sense to go solar until now. We are eligible for 30% tax credit this year which is predominantly why we did this. We were happy to see that the technology has advanced since we looked into solar 7 years ago. The installation went smoothly and we were surprised but so happy to see our solar consultant along with other employees at our install making us feel so much more comfortable with the process and like they truly cared about customer experience vs just another sale. This was the biggest thing for us because we already knew we wanted to go solar we just wanted to ensure we would do business with someone that we could easily reach if we ever had any questions or issues with our system. We 100% feel confident recommending going solar with Green Wave and working with Crystal.

Our solar consultant Crystal was so knowledgable and patient with us through the entire process. We had looked into solar in the past but it just didn't make sense to go solar until now. We are eligible for 30% tax credit this year which is predominantly why we did this. We were happy to see that the technology has advanced since we looked into solar 7 years ago. The installation went smoothly and we were surprised but so happy to see our solar consultant along with other employees at our install making us feel so much more comfortable with the process and like they truly cared about customer experience vs just another sale. This was the biggest thing for us because we already knew we wanted to go solar we just wanted to ensure we would do business with someone that we could easily reach if we ever had any questions or issues with our system. We 100% feel confident recommending going solar with Green Wave and working with Crystal.