Barbara Howell | Fort Lauderdale, Florida | 02/08/2024
No good
They are not answering the phone it getting money for nothing I paid them for no service I pay FPL big money while my panel paid oof
ZR | New Port Richey, Florida | 01/19/2024
I would lack space,there are so many bad things that I have had to go through with this company Equisolar!From the beginning,only headaches,they sell you the idea of taking care of the environment and saving,which does not exist,years of sadness and disappointment,they installed and almost a year to start working,they broke my roof,we did not receive the promised discounts,they leave you on call waiting,you pay three electricity,paneles and interest!fatal!
Duarte | Los Angeles, California | 08/25/2023
Run DO NOT DO ANY BUSINESS WITH THESE PEOPLE
If I can give this company “0” stars I would. First the lack of customer service and unprofessionalism of these peoples is astonishing. Contract was signed May 2023 and since then it has been a NIGHTMARE trying to get a hold of anyone from this “so-called” credible company. The only way to get a response is by going directly through financing company and even then once we do get a call back they just lead us on saying they are waiting on getting a tech out to our home. We are in August, solar panels installed but yet not working. Payment is being made for a non operational system. This company has taken advantage of my senior parents who are Spanish speaking and painted a beautiful picture of them being able to help the environment and save money with solar panels that don’t work. RUN FROM THIS COMPANY DO NOT LET THEM FOOL YOU WITH THE THOUGHT THAT YOU WILL RECEIVE REBATES AND THEY WILL TAKE CARE OF ALL PERMITS. NOT TRUE!!!
Lester Calix | Hollywood, Florida | 05/19/2023
Sold me a system back in August. I advised them that I needed to replace roof before the installation. System was installed anyways. I kept calling them to remove the system so that I could replace the roof. Nothing was ever done. They kept telling me that it was going to be schedule for the following week. After numerous calls the system was finally operational in may I'm still waiting for the panel to be removed to replace the roof. Removal was scheduled once before only to be cancelled at the last minute. The company that they work with in Florida Pembroke Pines
JC | Laredo, Texas | 11/30/2022
Beware of this company!!!!
Sold me a system back in August. I advised them that I needed to replace roof before the installation. System was installed anyways. I kept calling them to remove the system so that I could replace the roof. Nothing was ever done. They kept telling me that it was going to be schedule for the following week. After numerous calls the system was finally operational in November. I'm still waiting for the panel to be removed to replace the roof. Removal was scheduled once before only to be cancelled at the last minute. The company that they work with in Texas for the installation of the system does not want to work with them because they don't pay. I have asked them to hire someone locally to service my system. I have offered to hire someone locally only to be told that the warranty will be void if someone else does. it. DONT DO BUSINESS WITH THIS COMPANY!!!!!
Samuel Nunez | Garland, Texas | 12/20/2021
Totally I don't recommend this company at all. My system quit working exactly after a year due to the inverter. I reported and been expending a lot time talking with equisolar representatives, Jasmine, Dulce, Jennifer and supervisor Perla about the issue and after two months my solar system still out. They haven't been able to fix my solar system, while I still waiting for them to send the technician to come to fix, I have continued paying my loan and my electrical bill. Also, they promised me to pay for my loan for 12 months. After a year with them, they just have paid 9 months and still owes me 3 months that they haven't confirmed yet with me, when I will receive the money.
Mr. LM | Palmdale, California | 10/26/2020
Stay away from EquiSolar
Nothing but problems from the start. Terrible customer service. Say one thing and don't come through. Needed legal assistants to get things done.
Mario | Houston, Texas | 08/20/2020
worst solar company
the system doesnt work, now i have a debt paying the solar system plus electrical bill. Location of panels was wrong. They are not competend enough to installed were you can get more charge on panels. Service is very bad, if you call they have incompetend people that answer and they dont know what to tell you. After talking with them they want for us to pay for all the work that they did wrong. So pay for technitian and at the end nothing works and dont want to be responsable for the work that they perform.
A. Neris | Longwood, Florida | 07/21/2020
Customer service is horrible and unresponsive
Horrible service. They told me that I will have operating panel 5 days after installing the panels but it has been more than 5 weeks and my solar panels have yet to be turned on. Every time they have a different excuse. I have yet to see if the I will get the savings they promise, but currently the power I am suppose to be getting per contract do not match with the paperwork they send/received from the power company. Still waiting on a response from them to explain. Based on their customer service only , I do not recommend them
Maria Castro | Georgetown, Texas | 04/18/2020
Worst company
This company refuses to let us off the contract! They installed the solar panels ILLEGALLY against our city’s codes! Now they want to keep my dad liable to the contract when the company clearly broke the contract first! If they continue to refuse to stop the contract then we will take legal action. This company will tell you anything just to take your money. They don’t care if they break your city’s codes or how crappy they installation is.