Solar by CIR

Painless experience, professional operation

A first rate experience from day 1. No hard sell. Patiently priced out various options for us as we worked through the process of what would be best for us. Completely painless approval process and a thorough, professional crew which completed the install quickly and neatly. Highly recommend them.

Very well done and kept promises

They were recommended to my by a friend that had an install by them. The salesman came out the 1st time with a folder and prices of how it would work. It does take a while for everything to happen because of all the parties involved, State, Electric Co, Building Dept and Inspections, but he didn't say it would happen overnight. When it was all done, the Given install date was very close to the originally proposed time, (Weather was a factor because of Winter Install and I also would rather have them show up a couple days off than not finish the job that they were coming from). All went well, they were professional, did the work quicker than I expected and cleaned up great. When all was done, the original cost was right on from what I was told. Thanks so much CIR!!!

They came out and fixed my problem

They are a good company

SERVICE

We had our system installed by a company no longer in business. Solar by CIR took us on for some warranty work and it could not have gone better! We look forward to a long term relationship with them for the future. We're sorry we didn't originally have them involved for the installation but are thrilled with their service and support.

Great to Work With

Great to work with, from Kevin upfront with the sales presentation, to Jordan managing the project, to the guys on site installing. No issues at all during install other than a few things the inspector wanted which CIR came out right away to address. Financing options were explained well and working with their lender was easy. All-around a great experience with CIR.

Thorough

We got 3 proposals and theirs was the lowest but included everything we needed. There are many companies in our area installing solar systems. Our job took longer to start because we had to replace a 20 year old roof before scheduling the solar installation. They installed a system on a friends’ home a year ago and they were happy with the entire process from selection to installation. Their website provides information on solar which you need to educate yourself on. All of their staff are identified there also.

Good installation,good communication,good referrals before contr

Good experience with this company,explained everything involved with the equipment and the install.Also very good response to my questions,returned calls right away. Overall very professional. Made sure I was satisfied with the job.

First rate installation

The entire team at CIR were first rate. Kevin answered all my texts promptly and knows his product well. The install team did a great job, and surprisingly quick and efficient. Even the electrical inspector commented on what a clean, professional job they did. I chose this firm over two others, and was not disappointed. I WILL be recommending CIR to everyone.

Super CIR

We signed with CIR during the Solarize Tonawanda campaign. Soon after signing my husband lost his job. Kevin and the CIR team had a solution that set our minds at ease. Kevin, Jessica, Leslie, and the installers were amazing and always willing to help. Kevin went way beyond what was expected, he even showed up to set up our monitoring. Everyone should go solar with CIR. Amazing experience!

CIR was Great!

Worked with Darin after seeing his presentation at the University at Buffalo. He came and did a solar assessment and reviewed the household electrical usage. We have 2 Chevy Volts, use a lot of air conditioning and have a pool with a heat pump to heat it, therefore our electrical usage was a lot. Darin presented the proposed layout and cost, determined when the break even point of the project was and was very easy to work with and made sure we understood everything. Just and his crew came to install the panels and discovered there was an issue with the roof (not a CIR issue) and we had to have that repaired before installation could happen. After we made the necessary repairs, Justin and his crew came back with a few days and then the panels were pretty much set! Jessica was very easy to work with in the office coordinating things. We let her know when the roof work was anticipated to be done and she made sure to have the crew there installing there shortly after. Overall the process was very easy and everybody from the CIR team was great. We have had the panels now turned on for 3 days and I cannot stop watching the energy we are producing. I would highly recommend CIR for solar electrical installation.

Thorough job

Very happy with the process start to finish, panel placement options, payback period, factoring tax rebates etc. Workers were very accommodating, they had to dig a trench for the electrical line (vs. using a ditch witch) so to not damage my wife's flower garden. The project coordinator and solar specialist did a great job keeping me informed on the schedule.

excellent experience

CIR was excellent to work with from start to finish. The sales coordinator was knowledgeable, worked with our layout and space issues patently. The office accommodated numerous glitches in preparing the site for installation and through all the cancellations were always pleasant and easy to work with. Once installed Jessica R. in the office was able to handle many follow up issues with financing, tax rebate paperwork, and anything we needed. We were don't with the installation and payment yet she answered every inquiry in 12 hours and to our satisfaction. It is difficult to find good service these days and I feel they are outstanding. especially when they could have put us off when were paid and done . Highly recommend.

Super Happy

Kevin and the Solar by CIR team was so helpful answering our questions and concerns. Kevin followed up, came to the install, and even set up our monitoring. We are completely satisfied with the work ethic and professionalism of everyone involved. The installation went exactly as planned, the team was on time and pleasant. We STRONGLY recommend CIR.

Exceeded expectaions.

Jordan and Jessica responded promptly to every e-mail I sent with questions (and I had a lot of them!) The entire CIR Team was professional, personable, accommodating to our needs and schedules, and made the entire process quick and easy. On top of all this, competitors couldn't match their price!

Very pleased

We used CIR through the Solarize Amherst campaign. They were fast, informative, professional, and curteous. They took care of everything and made the project effortless for us.

Solar by CIR...Great Job!

I have been looking at going solar for a while. After checking with a friend who installs solar, he gave me a price. Solar by CIR beat that price by thousands. Kevin was informative, helpful, and never pushy. I asked many questions and he was knowledgeable and truthful. Kevin also stopped at my house 2 times during installation to make sure I was happy with how things were going. The installers were timely, worked hard, and did a great job. The panels look great on my house. Jessica was helpful in setting everything up for my installation and designing my system. I have 27 panels and they look great on my home. All paperwork went smoothly and when I had a question or concern, she had an answer for me. Overall she was wonderful to work with too. The system they use through solar edge is really pretty awesome. I have an app on my phone where I can see production from each panel. It also shows charts of monthly, and yearly data as well. I also enjoy looking at how much carbon I have saved from going into the atmosphere and it gives you the amount of trees it would be equivalent to planting. (It also tells you how much money you saved too). I also had a level 2 electric car charger installed during the installation of my solar panels. The charger is awesome and I would recommend them to anyone looking for this service as well! Great Job! Thanks!

Responsive and Helpful

We were directed to CIR through an Amherst-wide effort to get people to install solar on their houses. We weren't planning on getting solar immediately since our roof was going to need be replaced soon, but they made a very compelling offer, price-wise. They worked with us, scheduling around the roofers, and the whole process from initial assessment to installation went smoothly. A great experience overall.

Efficient and secure installation

Every step of the process of installing our solar panels was made easy and efficient by CIR Electrical. The actual installation took just a day and a half of work, and was done very efficiently and securely. The paperwork went just as smoothly, and CIR answered my several technical questions more than satisfactorily. Overall, we were extremely satisfied, and have no hesitation in recommending CIR for any solar installation.

CIR is the best!

It has been a great experience having solar panels installed on our home. It all began with Kevin, who could not have been more helpful and supportive. He was there whenever we needed him. He even showed up on the last day to check everything. Jessica in the office made the paperwork side efficient and easy to understand. We thoroughly enjoyed the team of installers. Justin led the contientious crew and was friendly and very professional in his work. "Grandpa", the electrician, seemed extremely experienced and worked in our very tight attic to make it the best install possible. Another electrician Kenny helped in planning too. I cannot say enough about this company...they are awesome!☺

Wonderful Solar Install Experience

CIR was a great company to work with. I especially liked that they sought out all permits and I did a minimum of paperwork. CIR did a great job getting us the maximum allowable NYSERDA benefits, and explaining all incentives and tax rebates we are due to receive, and when. I asked about a million questions during the whole process and every question was answered patiently. I was very particular where our ground-mount install took place on our property, and where the power trench was dug. I found CIR extremely accommodating. I highly recommend CIR to install your solar array... they're a great group of people.

Great Customer Service and Excellent Installation Crew!

We caught the Solarize Orleans County camaign. The installation of our 30-panel, 9.3 KW system was finished last Thursday, and our Solar is up and running. Every step of the process was great, starting with Kevin Wagner, who was our sales rep. Kevin was very knowledgeable of Solar and was back to us quickly with price on the system and all info regarding it. Next was site evaluation by Kenny Hoage who was very thorough and accomodating when it came to our needs for trenching due to location of solar panels bring on our 30x40 detached garage in the back yard. Jessica Ralabate in the home office was also a key player in relaying info regarding my install. My original scheduled install date was moved up, which was fine with us. Last but certainly not least was the install crew! The install crew I had here was made up of: Mike, Dave, and three (3) Justins. That's right, 3 Justin's on one crew! Justin Kubiak did an outstanding job with his electrical expertise and his precise conduit pipe bending. All of the installers were both professional and courteous. They all seemed to know what they were doing. It was a pleasure to have this crew at our home. On Day 2, I went and got donuts for the crew; and on Day 3 of the install, I bought lunch for the crew to show my appreciation for all they did, and the manner they did it. Very happy with every aspect of my Solar Install by CIR Electric, and I highly recommend them.

Great Customer Service and Excellent Pricing

We had been considering Solar for a while. Kevin and the team at CIR made the process simple and enjoyable. Kevin's knowledge of solar energy, related tax incentives and financing made our solar project a breeze. The installation team was well versed in solar installation as well as polite, friendly and extremely neat. When they left each day you would not even have know they were here. The office staff at CIR were very helpful every step of the way. Our solar project looks great and is operating well. Our new past time is to watch how much energy it is producing, even on gray days! It is great to see how many trees we have planted and how we have helped reduce emissions on the daily read out. After the project was completed, CIR and Kevin are still there to answer questions. At the completion of the project we received a DVD and a binder detailing our project every step of the way. I highly recommend CIR for solar installation. We look forward to many years of solar energy production. Thank you to Kevin and the team at CIR for all your assistance and guidance.

Great experience, very happy and satisfied customers............

From the first visit by sales rep Kevin to the completed project and support from the office Jessica, our experience was great and we are very pleased. Kevin was very knowledgeable ,professional and helpful . The process was exactly as he had explained and the install was flawless and on time. Jessica has been a great help in walking me thru understanding the monitoring and read outs on the inverter. Thanks for all your patience with us as we learned. The finance was simple and CIR would walk you thru each step. We did some price shopping with two other solar companies and they could not come close to the prices and quoted us a lesser grade of equipment. I would highly recommend CIR for anyone considering going solar.

Stephen Keefe

We were very happy with the entire process through completion.

Great job!

Our experience with CIR was fantastic. From the consultant to the installers. Quick installation (only 2 1/2 days!) and very neat work. Everything was thoroughly explained and when we had questions emails and phone calls were responded to promptly. We can track our system through a website and an app on our phones that shows real time production of each panel, the whole system and many other graphs and charts that provide interesting statistics. It also helps in the event of a problem with a particular panel, allowing us to pinpoint exactly which panel is not working properly. We will be using our solar to power our urban farm in Buffalo, NY, along with our home. CIR was kind enough to take into account the consumption estimate for infrastructure not yet in place on the farm side and size appropriately.