Pam Kilgore | Altamonte Springs, FL | 01/19/2023
terrible cs
I received an email (Oct 22, 2022) stating: Your generator has a fault. Your generator Kilgore has experienced an interruption in normal performance (E2800). Please log in to your account to view your detailed status message or contact your service/maintenance provider. I called and spoke with Ashley and told her I was receiving notification through MobileLink. I asked her if there would be a charge for them coming out and she said "NO". When the person came out, he said said that the button has been pushed to turn off the unit. He turned it back on and handed me a bill for $225.00. I told him what Ashley said and he said it is what it is. I told him I was not paying it. I called and finally spoke with Melody and she said she would do it for $190.00 or they would not service me again. Needless to say, my husband paid it. I had my unit serviced for its year service and received a call from Ashely asking for the money. I told her I was driving and wouldn't take that for and answer so I hung up... The next morning I received a call from Ashley at 8:15 AM asking for the money. I told her I was sleeping and hung up. I have placed 4 calls to Mark, the owner, who will not call me back. I was told first by Ashley that he would call back within the hour. I called back and was told be Melodie that he would call back that day. Yesterday I was told that he would call back by the end of day and just now I was told by Lexi that he would call me today. I want me money back for the visit that I should not have paid for. ($190.00). I wouldn't use them if they were the last Generac dealer around!
Jake McCown | Hawthorne, FL | 01/27/2022
highly recommend
I highly recommend this company. Customer service along with a knowledgeable rep to speak to. Im extremely happy with this company.
Jessica M. | Howey In The Hills, FL | 10/04/2021
Great company to work with
I had a great experience with Bob Heinmiller Solar Solutions. The process of getting solar on your home can be really overwhelming and there's lots of different companies trying to sell it to you. Bob Heinmiller was the only company that was able to thoroughly answer all of my questions and concerns. I would highly recommend the company to any friend, family, or neighbor that is looking to add solar to their home!
Carol | Oviedo, FL | 09/21/2021
Great job-well done. Efficient, dependable, fair and reliable.
Their solid reputation and length of time in the business. Very fair to deal with.
Rafael S | 05/28/2021
Great company performance
Have them installed solar panels on my house. Very professional, on time schedule, good price, customer focused team.
Fred | Maitland , FL | 05/26/2021
Great experience every one was very helpful
They were recommended by our roofer
RSS | Mount Dora, FL | 03/29/2019
Wonderful Company
I was left in a lurch by another solar company, and Mike Lane with Bob Heinmiller Solar came to the rescue. In a week, he had the PV system installed and up and running. I'd been waiting 7 months with another company. Mike was very thorough, kept me updated throughout, and was willing to work on a smaller size 2.8 kW PV system, which a lot of companies won't, but I needed a smaller system because the utility here will only credit 100% of use and no excess generation. Price wise they were very competitive too. Highly recommend!
Richard Glazeski | 07/29/2018
Great Service
This company was one of the few who will work on a system they didn’t install. My original installation company has been not very supportive of my needs when problems occurred after the installation, so when I had an optimizer failure I called Bob Heinmiller, Their technician, Mike Lane, was extremely knowledgeable and attentive to my needs, he even came out on Saturday to make the repair. I’ll have them on speed dial from now on for any future solar needs.
