Black Platinum Solar

Never disappointed

Black Platinum Solar met every aspect of the solar installation. From setting up and understanding my needs. They treated my installation as if I was their family member. They kept the schedule as set an kept me informed on what to expect next. They gave me the best solar panels for what I needed and my budget could afford. They have great after installation tools where you could watch your saving on your smartphone and/of PC. Good to see good service and good product in this time and age.

Great Company!

Look no further for a solar company! Black Platinum is family owned. They do not have sales reps, the people who talk to you about the solar systems are the owners. Thus, no one working on commission means the best price around. Plus they use name brand panels, unlike some of the bigger companies. They were very patient with me, answering all my questions and giving me all the time I needed to to decide if I wanted to go with them. There was no pressure, what so ever (two other companies both told me their "reduced" price, which were both more than Black Platinum's always price, was only good for 24 hours). Because they are a smaller, local business, they are able to install your system must sooner than other companies. The two other companies from whom I received quotes, told me that the soonest they could install would be in 6-8 weeks. Once I gave Black Platinum my deposit, my solar system was installed in less than one week! The installation crew were such nice guys too! I've had multiple people work in home. I always had some cleanup after they left, but not with Black Platinum. Other than the system on my roof, you would never have been able to tell they had been here. They cleaned up everything! My home is almost 50 years old. After the county's inspection it turned out I needed new grounding rods. This in no way would have been Black Platinum's responsibility but since they had not noticed that my old ones needed replacing, they replaced and installed them at no cost to me!!! Then when the APS worker didn't understand how the micro converter solar panels work; Black Platinum was very kind, professional and patient with the APS rep and her supervisor until they understood. My system has been up and working for over a month now and it is just fantastic. Black Platinum has checked in with me multiple times since it was installed and said for as long as I have the system, to call them at any time with concerns or questions! They are just FANTASTIC IN EVERY WAY!

Exemplary, customer-focused service!

Black Platinum Solar recently installed our residential solar system, and if ever a company deserves a 5-star rating, this company is it! Owners John Black Sr and John Jr are a dynamic duo, and their seasoned, professional crew make them the best solar installation company in Arizona for these reasons: Sales Process: 5 Stars. If you want a no-pressure, hassle-free business who will promptly respond to your questions and work with you through every step of the decision-making process, Black Platinum Solar is the company for you. Quality of Advice: 5 Stars. John Sr is a pleasure to work with. His innovative recommendation to use high-efficiency, high-wattage solar panels with built-in microinverters resulted in me spending thousands less than what I estimated it would cost. Price Charged as Quoted: 5 Stars. John Sr gave me a detailed price quote that let me know what I was getting, right down to the manufacturer’s name for every part needed for the installation. On Schedule: 5 Stars. John Jr and his installation crew arrived on time with a fully stocked trailer to ensure they would have all the tools and parts necessary to complete the job. Quality of Installation: 5 Stars. John Jr and his crew expertly installed my new solar system in less than 5 hours! After they completed the work, they took the time to sweep, vacuum, and mop my garage floor. This attention to detail defines exemplary service. Quality of Products Used: 5 Stars. John Sr and John Jr have years of solar installation experience, and they base their equipment recommendations on what they know works in the harsh desert environment. Additionally, they know what companies honor their warranties should something fail. Because of this, I feel comfortable knowing my new solar system will last for years and even decades to come. Professionalism and Courtesy: 5 Stars. Everyone at Black Platinum Solar is polite, professional, and friendly. During the installation, several of my neighbors (and me) asked John Jr questions about my new solar system which he cheerfully and quite capably answered. After Sales Support: 5 Stars. After the installation, John Jr did not leave until he showed me how to monitor my new system’s performance online. The next day, he emailed me to see if I had any follow-up questions and invited me to contact him in the future should any problems or issues with my system arise. In summary, from top to bottom, Black Platinum Solar is a 5-star family-owned company that you can count on for all your solar needs. I highly recommend them.

Impeccable

Part of my research for big ticket items is to find reviews. I had lower estimates but chose Black Platinum Solar & Electric because of their stellar reviews. John made some concessions and followed through. He proved not only deserved of those reviews but a trustworthy businessman. Get your solar before the credits expire. Get your solar from Black Platinum Solar & Electric. There’s no one better. Thanks, John.

Great Experience with Black Platinum Solar

From the first phone call, John Black of Black Platinum Solar made the experience easy. He explained the system he was going to install the process with APS and how he would determine the right system. Throughout the process he explained what was being done and the timing for it to be completed. John was recommended to me by a friend and he lived up to recommendation. Your first (and only) call should be to Black Platinum Solar.

Excellent from start to finish

After reviewing several companies and proposals, Black Platinum stood out as a quality business. 3 months after the install of our system I am happy to say we made the right choice. Black Platinum said what they will do and did what they said. If you want a quality solar system and professional Installation then Black Platinum is for you. We had a great experience with their whole team!

Very Satisfied

Our solar system has been installed and fully operational for about a month and a half. So these comments pertain to the price and installation process apart from warranty service. This is simply because we have had no warranty service and have no comments one way or the other. We obtained quotes from three other solar system providers, and found that Black Platinum Solar offered the best equipment with the best price. Also Black Platinum Solar worked very well with us to schedule the installationn so that it was completed in 2019 to maximize our tax credits. Some of the companies were not so accomodating. The installation went very well and completed within a day. The installation team was professional, punctual, courteous an efficient. The system itself is working very well. The system consists of 20 LG panels with Enphase micro converters and monitoring electronics. We are very satisfied to date!

Excellent Installation & Follow Up

2019 was coming to close, and with it the end of the 30% tax credit, when my wife & I made the decision to install solar panels in late October. After getting quotes from 3 installers we came across several favorable comments on our community website of homeowners regarding Black Platinum Solar. After discussing our needs, and what we were looking for with the owner of Black Platinum Solar, I was impressed. The system (panels and micro-inverters) he quoted were exactly what I wanted, and the price was extremely competitive with the other 3. The system was installed and operating by mid December so we received the full 30% tax credit. Black Platinum Solar submitted and secured the approvals of the electric provider and the city building permits/inspections, and provided all the required documents to receive HOA approval. The day set for the installation, Black Platinums work crew was on time. They were neat, clean, and efficient, finishing the same day. There was one minor problem with the monitoring system that was promptly corrected. Couldn't be happier with my experience and would highly recommend Black Platinum Solar.

The best Solar Company I could have hoped for!

Black Platinum Solar came to us highly recommended were the best partner we could have imagined. They are extremely knowledgeable, customer oriented and always looked out for our best interest! They are the best!

Simply, good honest people!

Solar was a big investment for us and BP made the decision and process easy. They did a great job of everything from explaining the technology to supporting the system after installation. BP, being a family owned business clearly sets themselves apart from the typical solar companies installing panels. A great experience!

Excellent Solar Company

I researched and interviewed 4 companies in the valley. Of all, Black Platinum was by far the best. The others, well I was mostly treated like I was at a dealership trying to buy a new car. The service is what stands out the most. John kept me informed every step of the way during install and was always available to talk, no matter when. To top it off, they run the wiring through the attic as opposed to everything going outside the house (that was very important to me). Love the pigeon stop that goes around the panels which has proven to be a very nice touch. When I add to my current system, I will not hesitate to give Black Platinum a call. This company is the only one I would consider.

Black Platinum Solar is the best.

Fantastic service orientated company. Always helping me understand Solar and protecting my 6.

John is great. Quality work. Theyre great.

John walked me through everything excellent on price, quality of work, and no big conduit hanging off my roof the solar looks clean. Generation has been fantastic

Black Platinum Solar did an excellent job installing my solar sy

I chose Black Platinum Solar because I wanted a local company to work with to install my solar system. I am very glad I did as BPS was great to work with and very responsive to requests and questions I had during the installation. I would highly recommend BPS to anyone considering a home solar system!

As good as their reviews!

Being new to the area, we chose Black Platinum partly based on the reviews of others. We had talked to a couple other companies, but they were represented by salespeople. We had solar at our last house, so I had a couple concerns that the “salespeople” sugar coated. When I asked John Black the same questions, he answered with solutions, from experience. The installation took 2 days to complete, and their crew is the type you’re comfortable having in your house. A bonus BPS provides, is they do not have any exposed conduits or cables. Everything is enclosed in the wall, and patched expertly after inspection. John has also returned calls promptly, and answered questions about the system as well as APS procedures.

They were professional with customer service and installation.

They were professional with customer service and installation. We were kept up to date with the progress of the permits through the entire process.

Trust worthy solar company

I had this company designed, priced, installed a solar system during this fall 2019. John provided an excellence customer services and FAQ during before and after solar system installation. I like the fact that this company works closely with Enphase microinverters manufacture and testing its new technology. John is a trustworthy and high integrity individual who offers excellence solar design, pricing,and customer services. If you don't want headache, confusion or regret, then I recommend Black Platinum Solar!

Excellent company for both service and price

My experience with Black Platinum Solar was excellent. John Black's initial discussion with me provided lots of info not given by other companies. After the quote he laid out a schedule that was met or exceeded at all points. His team did a fast and thorough installation. They all seemed to no what to do without being told. Our 12.9kw system was installed in less than two days. We were up and running within six weeks of signing our contract.

Above and Beyond

After reading multiple reviews I chose Black Platinum as it was clear they do a good job. We were very fortunate to work with them. They were very professional and did a great job from the planning through the installation.

Excellent service on all levels

Johnny and their team did an outstanding job installing our 20.4 kW system. Every question I had was answered promptly and thoroughly. Every phase of the process from planning, design, permitting, and installation through commissioning was very smooth.

Best Customer Service

John took a lot of time in to walk me through solar in details, explaining technical and financial details. His office was prompt in walking me through the process, getting me paperwork and showing up on time to do the work. I had to travel and had a fairly difficult schedule the week of the install and they were very understanding, rearranging the install process around my schedule even though it wasn't very efficient for them. They quickly got everything done. Their entire crew was polite and courteous. When I had questions a few months later, John got on the phone with me over the weekend and walked me through them without rushing to get rid of me. Would recommend to everyone.

9.05 Kw system installed

I had an excellent experience from the time I made the first call to the time the system was installed. Black platinum not only beat out all other companies on the timeline, they also had amazing service, walked me through everything and were very reasonable on the price. As they are a family run business, I mostly spoke to the owner himself who was part of the installation too. I can't recommend them enough and am thrilled with the work they did and their continued reputation in Phoenx.

Easy, fast, and professional

I chose Black Platinum Solar due to their high ratings and family based business. Johnny was very easy to work with. Spoke with me for almost an hour on a Saturday answering my questions. Took care of everything and within a month I was producing solar energy. Very professional company and would happily recommend them to anyone.

Excellent Solar installation company and more

My wife and I had been looking at putting solar on our west valley home since we purchased it in 2017. We are seasonal residents who will likely move here full time in the future. In early 2018 I began looking at companies to take on our project. We had proposals for 5 kw to 12 kw systems. We had proposals from 4 different companies but never felt right about any of them. December 30, 2018 I started researching other companies since we wanted to get this project done this year. I ran across Black Platinum Solar on the internet and started digging in deeper to learn more. They had very good reviews but I am always skeptical about what I read. My first contact with the company was Jan 2 via email. I got a very quick reply - good sign. I learned they are a smaller firm; family owned and operated. I had several email exchanges and then phone conversations. I learned what products they use and why. My main phone contact was John. He spent a significant amount of time explaining what they do and why. He encouraged as many questions as I could think of on our first call. At that time I told him I needed to digest the data he provided and we would talk again the next day. We did talk the next day and for the next couple of days with John patiently answering all my questions while asking me more to learn about what we were looking for in a system. We discussed my interest in having someone look at our roof for suitability of the coating on our flat roof. John sent one of his sub contractors who specializes in roofing to look it over. The roof was ok but he offered some suggestions and options I really liked and we added a coating for the roof to the project. We were also interested in adding a pool heater for our pool. Again John had a source for us. We received a proposal and decided to add that as well. The proposal was less than one we had received in December and the proposed equipment was first class. Needless to say we added that to the project. After discussing our complete project in detail we settled on a 13.2 kw system. John and his team prepared the proposal Jan 8 which we read over and signed that day. John and the team got to work obtaining all permits and working with the various regulatory bodies. They coordinated all the work - roofing, pool heater and solar installation. They have the process down extremely well. After a bit of rain, the project kicked off in earnest Jan 14. The roofing company worked side by side with the Black Platinum team getting the roof ready and the mounts installed. Permits were obtained, hardware installed, systems connected and inspections completed. Our project was commissioned Jan 28 and we began producing energy at 1:30 pm that day. All the people at Black Platinum were great to work with. Our thanks to John, Toni, Johnny, Joann, Dan and the rest of the crew. This was one of the best and easiest projects I have ever been involved for residential or commercial. For those who read this far, I can only say from our experience, it would be hard to go wrong using Black Platinum Solar. I would be happy to converse privately with anyone interested in learning more about our project.

Solar Purchase/Installation

Remember when a contract could be made by word of mouth? Impossible to do that now days but while dealing with John, the owner of Black Platinum, he fulfilled everything that he said the company would do for my installation. I dealt with two other companies while inquiring about systems but after reading the comments others had made about Black Platinum, seeing that all gave 5 stars to Black Platinum ratings I had to include this company in my research. Excellent equipment, fair price, install time about one day, the cleanup was good and the installers worked like they knew what they were doing and the wife was impressed with their courtesy to the home. I would certainly recommend that you talk with John about your instillation.