Apollo Energy Company

Verified profile
Updated: 21 March 2024
Installer

Installing solar since 2022

Apollo Energy Company  logo

4.83 from 72 Reviews

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SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 2 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Rating breakdown

Apollo Energy Company reviews


4 stars

0

3 stars

0

2 stars

0

4.83

Avg. rating

Breakdown of consumer reviews

Sales Process

4.9

Price as quoted

4.9

On schedule

4.9

Installation quality

4.9

After sales support

4.9

Latest good review thumbs up

James | Doylestown, Pennsylvania | 03/21/2024

Tristan was a tremendous help from start to finish. Resourceful company that can find a good solution to fit your personal solar situation.

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Latest bad review thumbs down

Phil | North Wales, Pennsylvania | 02/04/2024

BEWARE: HUGE WASTE OF TIME

I got cold called by a sales agent and agreed to a meeting to discuss my solar options. I was initially sold on a large solar project that would generate 23k kwh/year. The salesman never explained that the production guarantee was only 85% of that number year one. So I contscte his suoervisor with the concern and we increased the size of the solar project so that at least 20k kwh/year would have a performance guarantee, but it did increase the cost of the project. Looking over the warranty paperwork, I was confused that Apollo Energy wasn't listed anywhere... it was a SUNNOVA contract with a third party installer both whom I have never been in contact with. Sunnova and this third party installer were listed as the policy holders and responsible for the warranty. The language of what was covered by the warranty was extremely vague and you also must waive your rights to sue Apollo or Sunnova or the third party construction company and must agree to third party arbitration. I set up a meeting with the COO of Apollo, my agent and his direct supervisor, and expressed my concerns about the vague nature of the contract and that I wanted an addendum that specifically enumerated the parts of the system that are covered by the warranty and who to contact if there was an issue. They agreed and I waited. A little less than a week later my sales agent sends me an email that they are no longer going to honor the contract. I reached back out to his supervisor who told me no addendum would be provided. I worked with these people in good faith and was misinformed every step of the way. I do not trust the representatives of this company.

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1 comment >
Reply from Apollo Energy Company : Thank you for bringing your concerns to our attention. We sincerely apologize for any confusion or miscommunication that occurred during your experience with Apollo Energy Company. Our goal is to provide transparent and reliable service to all our customers, and it is disheartening to hear that we fell short of meeting your expectations. We deeply regret any frustration caused by the discrepancy in the solar project's production guarantee and the lack of clarity in the warranty documentation. We understand the importance of transparency and clear communication, especially when it comes to such significant investments as solar installations. Regarding the warranty paperwork and the involvement of third-party entities, we acknowledge that the clarity and comprehensiveness of the warranty terms are essential for our customers' peace of mind. We appreciate your feedback, and we are committed to working with our partners to ensure that future contracts provide the necessary details and clarity regarding coverage and recourse options. Furthermore, we understand your disappointment with the outcome of the discussions with our team members. It is never our intention to create distrust or frustration among our customers. We take full responsibility for any misunderstanding and are committed to improving our processes to prevent similar situations in the future. Please know that we value your feedback and take your concerns seriously. We would welcome the opportunity to discuss this matter further and explore any possible resolutions. Your satisfaction and confidence in our company are of the utmost importance to us. Thank you again for bringing these issues to our attention.

All reviews

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Kramer | Browns Mills, New Jersey | 03/21/2024

Excellent

Tristan and Sam were great!! It started with a cold call and we ended up with solar panels ! Two and a half months is all it took. The husband didn’t want them. He was afraid of a fire (past fire chief) but we learned that they only us quality parts. They explained why some have issues. The install company was wonderful Big wavy !! Thank you so much . The Kramer’s

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Mike Frantz | Loganton, Pennsylvania | 03/19/2024

These guys are great

Noah Fisher is my rep. He's awesome and very informative. The crew came and got the job done quickly and the system looks great. I recommend them to everyone.

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Chad Carr | Pataskala, Ohio | 01/02/2024

Marketing

Talked a really nice guy, Jim who explained everything very well and set me up with an appointment with a project manager. Very knowledgeable and was able to answer all my questions.

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Matthew Greenawald | Cherryville, Pennsylvania | 12/28/2023

Simply great

We are so appreciate to have George and Apollo Energy in our life. From first conversation to last portion of installation, George was with us at any time of the day. His knowledge and professionalism is second to none. Very high rated company. We would recommend them to anyone. Thank you guys !!!

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Jack B | Sewell, NJ | 12/27/2023

Great service!

Nice conversation with Justin that went over my savings vs the utility company. Professional company.

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Eve | Cherry Hill, New Jersey | 12/21/2023

Great service, easy process

Jake at Apollo Energy was very helpful and answered some of our initial questions. From there, the process was straight forward and the team was communicative and easy to work with.

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Chase | Naples, Florida | 12/19/2023

My experience with Larry from the Apollo team was exceptional. His knowledge and kindness made the solar panel purchase hassle-free and enlightening. Thanks to his guidance, I'm now saving significantly on energy costs. The panels perform great, proving durable and reliable in various conditions. I highly recommend both Larry's expertise and the Apollo team's exceptional service.

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LaurenM | Leesburg, Florida | 12/18/2023

Thank you Larry!

I recently had the pleasure of working with Larry from Apollo and couldn't be happier with the experience. We met through google meets and Larry was incredibly knowledgeable and guided me through the entire process, making it seamless and stress-free. His expertise and professionalism were evident at every step, and I appreciated the personalized attention he provided. Thanks to Larry and the team at Apollo, I’m saving thousands on my utility bills and my minds at ease. Highly recommend their services!

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Ethan | Lemoyne, Pennsylvania | 12/15/2023

Excellent Company!

I've been thinking about going solar for a while but wasn't sure if I'd save money with it. John did a great job of explaining the ins and outs of solar to me. My system offset my energy needs and now I'm saving money. Really happy with it!

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Nathan Wallace | Glenshaw, Pennsylvania | 12/14/2023

Easy transition to solar and glad we did it. Many thanks to John for the great service!

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Service types


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About Apollo Energy Company


We are a solar brokerage operating throughout the country. Partnering with multiple installers, we offer homeowners the best system suited to their needs and wants.

Office locations


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New Jersey - Mount Laurel

309 Fellowship Road Suite 200 PMB 670, Mount Laurel NJ, 08054

Contact Apollo Energy Company


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Head Office
309 Fellowship Road Suite 200 PMB 670, Mount Laurel NJ, 08054