Advance Solar & Energy

SCAM JOB COMPANY HERE - SOLAR BEWARE!

Scammers - SOLAR CLIENTS BEWARE. Paid this company to "commission" my solar system. Tech couldnt even get the system connected to wifi! He wasted a ton of time with me over the phone, I have video feed of his sitting in his car for 22 minutes straight, all time of which i'm being charged for. He didn't even get the system registered to my name on the Enlighten App! He tells me i have 24 total panels when in fact i have 38 panels, proving the guy didnt even get up on the roof. He knew nothing and literally did zero part of the "commissioning" of the system, leaves without telling me what he did or didnt do, i'm thinking the job is done until the lady behind the desk calls me in more than a harrassing manor to collect payment. She explained a bunch of nonsense to me (come to find out once I hired a new company who actually knew what they were doing) that I had to pay another near $1400 (invoice recieved) to get the system up and running so that I can see it online etc etc. I denied the new invoice, hired another company, met new company on site he was able to show me that nothing at all had been commissioned, there were still 4 red lights (out of 4 total) on the system proving nothing was done or "commissioned" and also was able to get the system fully commissioned in 2.5 hours (time stamps available) to where i'm now registered to the system, I can see it online, I can track its progress. He actually went up on the roof found two rows completely unplugged (again further proving the prior company didnt even get up on the roof to learn the system). Commission complete. Fought with them for two weeks for a refund, they claimed they commissioned. Will fight charge and other company sent me documents and photos proving nothing was commissioned upon their arrival.

Brian Reznor and Joseph Frith did an outstanding job hooking up my pool heater and taking care of everything professionally. I appreciate everything they did and look forward to doing business in the future with this company. Thank you so much Kent from Colorado.

Very happy with job and happy with installers

I had Theo and Dalton out today. I had a new roof put on so solar had to come off and be reinstalled. Showed up on time and very personable. Was a pleasure dealing with such nice young men. Thank you for a great job. Rod

They won’t fix their mistakes

If anyone considers getting solar and furthermore considers Advanced Solar & Spa located in Fort Lauderdale and Fort Meyers. Please do not use them! We paid over 70,000 to them in 2016. Now my micro inverters are having serious issues and the array that is shown is wrong because they did not place the panels with the micro inverters in the places that they showed to be according to Enphase. Now I am stuck with output problems and the only way to fix it is to have another company take the panels off the roof and check them individually and reinstall. At a cost of roughly $2000.00. I have tried repeatedly to get Advanced Solar to fix their mess up and they will not respond. All they did was send me a list of the panels and micro inverter numbers but I have no idea where on the 41k system they are. Enphase sent me a new micro inverter. However when the guy I hired went up there to change it the bad micro inverter didn’t match the panel. These a- holes just put them up in no particular order instead of following their own schematic. I have begged them for their schematic and have received zero help.

Wyatt, Claude, Mariano

The crew that came out to install panels were great and knowledgeable! They installed in a timely fashion and took pride in there work. Very pleased in picking Advanced Solar & Energy.

Wyatt Jesse Mariano and Claude

I was most impressed with the updates they gave us daily

Outstanding from installation thru service needed since

In the 3+ years since we had them install our house solar with battery back-up they have been awesome. Front desk, in house staff, and techs timely and knowledgeable. We had an electrician replace ancient electric box last year and Jay, MOST knowledgeable from install thru this project. He made sure all solar was reconnected properly. I can highly recommend them.

A year of planning, and then complete

I started the process early on, we wanted to add solar PV to our new home build. Our initial contact was over a year in advance. Preliminary guesstimates were made to our needs and sizing. Once contractor was completed enough, Advance came in. Quick, professional work, and a perfect running system. We had spec'd one size inverter, they installed next smaller based on engineer input. That might be only downfall, in case I want to add panels. Installed system without battery backup, so our goal was to net-meter to about 0, but our grid usage exceeds solar output (my fault, not theirs). Hard to plan based on theoreticals, but system is great, follow up is good, any and all questions answered quickly. Great experience. Installed 25 Panasonic panels, Solar Edge Inverter, with app monitoring, also solar hot water.

Excellent Experience

Our 9.9kWh system was installed in November 2019. We now pay FPL $9.97/month on average. Almost 100% of our net power needs are provided by the sun. The only hiccup during our installation was due to our metal tile roof. Advance researched the issue and found the proper brackets. They even consulted with a roofing expert to confirm that the installers used the proper technique. Now, we have reduced our bill to practically zero, enhanced our home's value, and obtained a tax credit. Plus we have the added assurance that we have reduced our impact on the environment.

Excellent Service

Michelle Catania is everything a great sales person should be. Call backs were quick, she never over represented her product, and offered several alternatives. The workers were likewise great. Professional, neat and clean. Great job. They told me that I would produce 1498 kw hours+/- 4% for April. I actually produced 1603 kw hours, +7%. I couldn’t ask for better. I highly recommend Advance Solar.

advancesolar

Freindly and professional install

5 star rating

We just had the Heliocol solar pool system installed on our home. We are very happy the information given to us from the quote to the install. Everyone we talked to was professional, install went without a hitch. We have had 3 systems on our home and this has been the best experience.

I will never forget them

Lost permits, trash left of property, tools left in yard, vast delays in the installation process then not keeping us properly informed about why the delays were happening (lying), Lied to our faces to get us to sign a contract then not putting said promises in contract, no assistance in the net metering application then holding the permits from us for weeks so we cant finalize the net metering application, sending us the wrong permits, denials about lost permits and debris left in yard and roof, holes left in yard from ladders....it goes on and on. Buyer beware. Very unprofessional.

Very Satisfied Customer

Advanced Solar installed the solar photovoltaic system on my residency. I was very pleased with the installation and how professional all their employees were. I am very particular on who I hire to work on my home and I was extremely pleased with the Advanced Solar installation. The installed system has provided all my electrical needs since January 2018. I am extremely satisfied with my decision to install photovoltaics and choosing Advanced Solar to do the installation.

AMAZING SOLAR SYSTEM

We had 4 companies and no one have the knowledge that they do . I'm very happy with the results . Even having to pay for the system, our bill is still less than we used to pay for regular eletricity,that is a plus for us and for the envirioment. Their costumer service was excelent and their knowladge in guiding us on how to custom build our system acoording to our needs was way beyond any other company.