02/24/2008
Dan Rollo
Pre-sales information provided was consistently clear, concise, and accurate. Excellent communications regarding schedule expectations, even when affected by state rebate delays. NJ Solar has been very helpful in taking care of any additional paperwork/processes required throughout the project. <br /><br />Most importantly, the system was installed in a very professional manner. In fact, during installation, the installers found a preexisting (and potentially very hazardous) problem in the main breaker panel (intermittent arching across a damaged main breaker). They then quickly replaced the building electrical service. Not only did they install an excellent solar system, who`s efficiency is meeting and exceeding original productivity estimates, but they may well have prevented my home from burning down!<br /><br />Well managed customer service, and an outstanding installation crew. Highly recommended.<br />In case the state of NJ is listening, we most certainly would not have installed our system if there were no purchase incentives available. <br /><br />We also feel the 10kW limitation on residential systems was arbitrary. Our system (14.4kW) was delayed over a year due to the state treating it as a `commercial` system due to it`s size. I don`t see how that helped anyone. Possibly a higher residential limit (say 20kW) would make more sense. During our long wait, I noticed many other residential systems well under 20kW in size being delayed in the `commercial queue` as well. I imagine a number of residential systems