Review for Vivint Solar

Office location: 1800 Ashton Blvd, Lehi UT, 84043

09/20/2017
Anonymous

Don't install Vivint solar

Sales process went well along with the design. Install delayed and turn on due to Vivint not providing proper paperwork for approval. Delay was approx. 3 months after panels installed. Noticed that PSE&G electric cost rising in July 2017. Called Vivint Customer service and they verified problem with Panels and inverters. Informed that I would receive a call with info on repair schedule within a few days. Called Customer service again in August and was told operator put in wrong status for my issue and repair would be a priority. Still no call with schedule. It's now September and called again and told scheduling has an issue to please call back later. Are you kidding me?? There are some good reviews out there but the number of bad is much greater. Believe the bad ones and save yourself allot of pain. STAY AWAY FORM VIVINT!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support