Review for 1st Light Energy

Office location: 129 McKinley Street, South Plainfield NJ, 07080

08/20/2017
Anonymous

Keep away from 1st light they steal your money

The NY/NJ office is incompetent but it is all led by Tammy who makes many mistakes and is backed up by the president Justin. They have no customer service so you have no chance to get what they actually agree or pay for. Once you sign the contract and they have your money they cut corners to install ASAP so they can get paid in full. They do not file the property tax rebate for you which will not cost them anything but will save you $5k or so. The installation is botched in every way from the plans to the inspections causing delays. But since you already paid the down payment they will get their money. Their prices sound good but they lie and don't file permits or rebates. They also forge signatures as everything is electronic. GET A DIFFERENT INSTALLER.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support