02/28/2017
Anonymous
So, the salesman Francisco comes to my home and sits with my wife and I and starts to explain how the process works. Long story short, he makes everything sound like it's a breeze to get done, so after some questions about payments and getting into the finally aspect of it, he tells me that two loans are needed so the payments can stay low. At first I was sceptical because I thought, how is it gonna save me money if I have two loans? Well Francisco, said, " oh, don't worry, with the tax money you'll be getting, you will be able to pay this first loan and won't have pay anything out of pocket." So I said, " ok, that makes sense now." WELL come tax season and my tax guy says to me, oh, you don't get and cash for having this system installed, you only get a credit. Hmm, as I turn red with anger. I mentioned what Mr. Francisco had mentioned to me at the time of sale. The tax guy says, oh no, that was years ago. So, at the end of the day, I'm stuck with this high interest loan and now have to pay MORE then I was paying for my electricity then I was before. So, what now, Mr. Francisco? He tells me that he's sorry and he needs to word it different from that point on. Ooops! Very unhappy with these guys. F- in my book