Review for Constant Solar Power

02/24/2017
Anonymous Santa Monica, CA

A precipitous decline in service

I was one of Constant Solar's very first customers and because of their responsiveness during and after the installation, I've referred people to the company for 16 years. That just changed.<br /><br />The sealant around the braces that hold the solar panels to the roof has deteriorated to the point where the roof leaks in multiple places. I called them to get information about whether the panels could be lifted from one edge (so the braces underneath could be accessed), and it took several days to get my call returned. <br /><br />When I realized the panels couldn't be maneuvered by one person, I called back, and sent multiple emails, trying to find out whether they could recommend a roofer who, on their own or in collaboration with Constant Solar, would be able to make the repairs. I got absolutely no response.<br /><br />So I'm working with another solar company -- one that handles roofing, as well -- and will never again recommend Constant to anyone.

After sales support