08/11/2016
Anonymous
I my opinion it's the little things that make the biggest differences. Don't get me wrong cost is important but what if the costs are within a couple hundred dollars of another company? My experience with Buffalo Solar Solutions has been great. The adventure started off with the owners Tyler and Alicia coming to my home on a holiday weekend. Because my wife and I have two young children and both work full time this was the best option to us. I will not use other the names of other companies but I can tell you that the other two companies could not accommodate my schedule to try and earn my business, so I had to accommodate theirs. Due to the holiday weekend my kids were home Alicia sat on the floor and colored with the kids for about an hour. She would pop up to answer question from time to time, but she made sure my wife and I could pay attention to the presentation without worrying what the kids might be destroying. Over the course of the free consultation I was never asked to sign any contracts, put a deposit down, or if I knew three friends that I could refer as new leads. What did happen is Tyler gave me his cell phone number and told me to call him or text with any questions or concerns. I admittedly texted Tyler /Alicia at 10PM on a couple occasions to ask questions that would randomly pop into my head with the expectation that I would get an answer at some point the following day. Never would I have guessed to get an answer back that night. Because of their no pressure sales technique and the fact that they were about the same cost as some of the bigger solar companies in our area my wife and I signed up for a 10.5KwH system worth of savings that is sitting on my roof (not to mention the increased property value if we ever decide to sell our home). The install took about three days. During that time we had constant communication on the progress of our system and the status of our application for government incentives. The last day of the install my family and the Buffalo Solar Family sat down and had dinner together. These guys are first class all the way from the way they treat your home to the passion and dedication they have for the business.