07/20/2016
Anonymous
Very positive experience with initial installation and sales person (person left company though). Follow-up service is very, very poor. I am currently on message call #7 over 1.5 week period - without any response or reply from RGS. This is for warranty service.
Reviewer reply
11/02/2016
Now going on 5 months - and still not resolved. Do not understand how RGS can make a warranty issue last 5 months (and counting) but they managed. RGS even acknowledges the panel is defective and needs to be replaced - but hasn't done it.