Review for Sunrun Inc.

04/27/2016
Anonymous

Installation was the ONLY good part

Sales and installment were the only things that went right from this company. After our initial consultation in July the solar panels were installed about 3 weeks later. We were told that due to inspections the panels would not be activated until Decemeber. Well here were are in April of the following year and we still don't have functional solar pannels. We have had multiple "inspections" from vivant themselves which involves me taking a day off of work so they can look at my breaker box for all of 3 minutes. This has happened 4 times. Still no county inspection or final approval for the solar panels to be turned on after 10 months is pretty pathetic. Most of my development went with Vivant around the same time. No one has functional panels yet.

Sales process
On schedule
Installation quality
After sales support