Review for Sungevity (Residential)

01/20/2016
Anonymous

Wish I went somewhere else

Really wish I went with another company. Slew of problems, My system was initially installed in Feb of 2015 ( I live in MA) the company Sungevity had install my system used salt either on the roof to melt ice or in the area where they had their ladders either way my entire pressed concrete patio had to be demolished and replaced, the salt ate right through it. After 6 months of arguing Sungevity finally accepted fault and paid to have my patio replaced, leaving me to enjoy a summer of concrete slivers. Too little to late. After that I waited until about 10 months after my system had been installed for it to be turned on. This took so long because they initially jacked up my paperwork that was turned into National Grid. (No excuse). Finally my system got the OK and now I have an error with the panels and they will not produce electricity. I have contacted Sungevity, and 2 months later am still waiting for a technician. All the while being billed automatically. It's almost a full year now and not a Kw produced. Go elsewhere

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support