Terms and Conditions
Current as of: March 18, 2014
This agreement describes the terms and conditions applicable to your use of our services. If you have any questions regarding this Agreement you may contact us as detailed below. We may amend this Agreement at any time. You further agree that by accessing this Web site or utilizing the services, you agree to be bound by the Terms and Conditions as are in effect at such time.
Request a Quote: After submitting your information, organizations (third parties) that may be able to meet your need(s) will be contacted with a request that they respond to you, and/or we may suggest organizations to your so you may research and/or contact these organizations yourself. We cannot, however, guarantee there will be any such organization(s) capable or willing to meet your needs. We make no guarantees regarding the skills or practices of any such organization(s). It is entirely up to you to enter into a direct contract or otherwise reach agreement with such organization(s), and we do not guarantee or warrant their performance on the job or the outcome or quality of any services performed.
Your rights under any contracts you make with such organization(s) typically are governed by your state or local laws. Should you have a dispute, you must address such dispute to that organization directly, and you hereby agree to release and hold harmless our company (and our employees, agents, and affiliates) and any other person, firm or entity (including any business partners such as a product manufacturer or supplier) from any damages or claims (including consequential and incidental damages) of every kind or nature, suspected and unsuspected, known and unknown, and disclosed or undisclosed, arising out of or in any way connected with such disputes and your dealings with that/those organization(s).
If you discover that any information on our site is incorrect or otherwise needs review or revision please email us at firstname.lastname@example.org so we may address any issues.
INFORMATION YOU PROVIDE TO US
Upon using our services, you will be prompted to disclose certain information about yourself and your project requirements, and you will be able to store information on our Web site. With your consent, some of this information may be made available to persons who will need this information to respond to you or to other persons or entities in connection with our business. You promise that all information you provide will be accurate, current and truthful to the best of your knowledge. You are responsible for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use all user-entered data. If you provide any information that is untrue, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to refuse any and all current or future use of our services (or any portion thereof) by you and fines and/or legal consequences may also apply. You are responsible for any use of our services by persons to whom you intentionally or negligently allow access to your password, if any.
YOUR USE OF OUR SERVICES
It is agreed that your use of our services is for your personal use. We reserve the right to revoke your access at any time. All information is for your personal use only and shall not be used for commercial purposes, be they for-profit or not-for-profit, unless preapproved by us in writing.
NOTICE: Any unauthorized uses, commercial or otherwise, of our content or systems are strictly prohibited. We closely monitor and log site activities including data "scraping", email exploits, content pilfering and the like. Persons or organizations engaged in unauthorized uses will be subject to fines, reparations for damages and legal prosecution: The user of this web site may not attempt to use any "deep-link", "scraper", "robot", "bot", "spider", "data mining", "computer code" or any other automated device, program, tool, algorithm, process or methodology or manual process having similar processes or functionality, to access, acquire, copy, or monitor any portion of this web site, any data or content found on or accessed through the web site without prior express written consent of SolarReviews.com.
You may not use this web site to obtain or attempt to obtain through any means any materials or information on this web site that has not been intentionally made publicly available either by public display on this web site or through accessibility by a visible link on this web site.
You may not use this web site in a manner that would violate the security of this web site or attempt to gain unauthorized access to this web site, data, materials, information, computer systems, or networks connected to any server associated with this web site, through hacking, password mining or any other means.
The user of this web site may not impersonate any person or entity, or falsely state or otherwise represent an affiliation with a person or entity.
The user of this web site may not interfere with, attempt to interfere with or otherwise disrupt the proper working of this web site, any activities conducted on or through this web site or any servers or networks connected to this web site, including accessing any data, content or other information prior to the time that it is intended to be available to the public on this web site.
TO KNOWINGLY INPUT FALSE INFORMATION, INCLUDING BUT NOT LIMITED TO NAME, PHONE NUMBER, ADDRESS OR E-MAIL ADDRESS IS A VERY SERIOUS AND FRAUDULENT MATTER THAT COULD RESULT IN SIGNIFICANT COSTS AND DAMAGES INCLUDING INVASION OF PRIVACY RIGHTS, TO SolarReviews.com AND ITS SERVICE PROFESSIONAL PARTNERS, AND TO CONSUMERS, AS WELL AS THE LOSS OF TIME, EFFORT AND EXPENSE RESPONDING TO AND PURSUING SUCH FALSE INFORMATION AND REQUEST, AND FURTHER, COULD RESULT IN REGULATORY FINES AND PENALTIES.
ACCORDINGLY, IF YOU KNOWINGLY INPUT FALSE INFORMATION, INCLUDING BUT NOT LIMITED TO SOME ONE ELSE'S NAME, E-MAIL ADDRESS, PHYSICAL ADDRESS OR PHONE NUMBER OR A RANDOM OR MADE UP NAME, ADDRESS, E-MAIL OR PHONE NUMBER YOU AGREE TO FULLY INDEMNIFY AND BE LIABLE TO SolarReviews.com AND EACH SERVICE PROVIDER WHO ACCEPTS SUCH SERVICE REQUESTS, FOR THE GREATER OF:
(1) A MINIMUM AMOUNT OF $11,000 TO EACH OF SolarReviews.com AND EACH OF THE AFFECTED SERVICE PROFESSIONALS AND FOR EACH OF THE ACTUAL PERSON(S) AFFECTED BY ANY OF THE IMPROPER, INCORRECT OR FRAUDULENT INFORMATION YOU ENTER (FOR EXAMPLE THE ACTUAL OWNER OF THE E-MAIL ADDRESS OR PHONE NUMBER, ETC.), PER IMPROPER SUBMISSION, PLUS ANY ATTORNEYS FEES COSTS AND EXPENSE RELATING THERETO, IF APPLICABLE, OR
(2) THE ACTUAL DAMAGES, DIRECT, PUNITIVE AND CONSEQUENTIAL, AND ANY REGULATORY OR JUDICIAL FINES OR PENALTIES THAT MAY ARISE FROM SUCH INTENTIONAL, MISLEADING, HARMFUL AND FRAUDULENT ACTIVITY, PLUS REASONABLE LEGAL FEES, COST AND EXPENSES RELATING THERETO, WHICH EVER IS GREATER.
ABOUT OUR SOLAR PRO PROCESSING PROCEDURES
We use several criteria as part of our enrollment and profiling process for service professionals available through our site.
Solar Company Profiles: We allow solar companies to post profiles about themselves and their business. We do not certify nor verify the information or representations set forth in those profiles. Profiles are self-reported by the Service Professional.
"Pre-Screened" Accreditation: To gain the "Pre-Screened" accreditation, a solar company must first certify that they meet certain criteria, including but not limited to licensing, financial status, legal status, experience, and customer references, as reported by them on their application to us. We attempt to keep information current on an annual basis by reminding service professionals to update and re-certify their account information. This is a "self-certification" process. Service professional information may be entered incorrectly, may change or may expire over time; while we attempt to maintain accurate and up-to-date information, and confirm changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is correct, current and/or acceptable to you. For your convenience, we try to provide links where you can verify certain information yourself.
DISCLAIMER: SOLARREVIEWS EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED RELATING TO THE PRESCREENING PROCESS, CRITERIA, PROCEDURES, OR INFORMATION OBTAINED OR PRESENTED IN THE PRESCREENING PROCESS OR DISCLOSURES INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, OR THAT THE SCREENING OR VERIFICATION PROCEDURES OR STANDARDS ARE SUFFICIENT OR THAT THE INFORMATION RECEIVED IN THESE SCREENING OR VERIFICATION PROCEDURES IS ACCURATE, TIMELY OR ERROR FREE.
Customer Surveys (Ratings & Reviews): We ask solar companies to provide references (email addresses and names) of past customers. We then email requests to those customers asking them to complete a survey of the work performed for them by the referring service professional. Solar companies may also provide our customer review form to their customers in paper form (returned to us via mail, fax or the like). And, persons may also enter survey information without having been referred by a solar companies. We do not "police" this survey system; checks are made by us to help insure the survey system is not being manipulated or receiving false or inaccurate information. For example, we check to see if a survey response comes from the same email address more than once.
We reserve the right, but not the obligation, to refuse to post or to remove any Review, or remove or modify any portion thereof, if we determine (at our sole discretion) that it contains or features any of the following:
- Offensive, harmful and/or abusive language, including without limitation: expletives, profanities, obscenities, harassment, vulgarities, sexually explicit language and hate speech (e.g., racist/discriminatory speech.)
- References to illegal activity.
- Reviews that do not address the goods and services of the business or reviews with no qualitative value (e.g., "work has not started yet").
- Language that violates the standards of good taste or the standards of this Site.
- Comments concerning a different solar company.
- Information not related to work requested in the service request.
- Statements that are or appear to be false.
- Statements from ex-employees
- Comments that disparage us or our service.
Further, the reviewer, by submitting a review, has provided permission to us to contact the solar company about his or her work so we may verify or validate any content submitted. Any such verification or validation shall be at our sole discretion but is not our obligation.
Ratings & Reviews are not endorsed by SolarReviews
All Ratings and Reviews of a solar company displayed to you reflect the opinions of other consumers, and do not reflect or represent the opinions or representations of SolarReviews.com. We disclaim any and all representations or warranties with regard to the Ratings and Reviews.
Reviews do not reflect the views of SolarReviews; its parent, subsidiary or affiliated companies; or its employees, officers, directors, or shareholders.
SolarReviews does not assume responsibility or liability for any Review or for any claims, damages, or losses resulting from any use of the Site or the materials contained therein.
We are committed to protecting your privacy. We collect location and contact information to help meet your service request needs and to enhance your overall experience. Until you submit information to us, you may edit and review the information you enter/send. We will not sell, trade or rent your personal information to others without your permission.
In some circumstances, when you come to us through one of our partners, the information you submit to us may be shared with that partner. In addition, we may provide anonymous marketing statistics to reputable third-party vendors without including any personally identifying information. This would include our sales, traffic patterns and other site information. Much of this aggregate information is obtained from our systems, which are set up to gather certain anonymous data to help us better understand how our site is being used and how we can improve it. This data includes your computer's IP or "Internet Protocol" address, statistics about how visitors navigate through our site, and information provided through the use of "cookies", which we also use to help enhance your user experience.
We may use third-party advertising companies to serve ads on our site. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
We have set our Internet service standard at 99% availability. Whilst we intend that this service should be available 24 hours a day, seven days a week, it is possible that on occasion it may be unavailable for short time periods to permit maintenance or other development activity to take place. If for any reason the service is interrupted for longer periods than normally expected, we will endeavor to publish details of such activity on the home page. We take several precautions to prevent the loss of data, including periodic, redundant, backup of data. However we shall not be responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any such data.
If any errors or discrepancies are found in our service, please contact us so we may take appropriate corrective actions.
If you have concerns about our privacy practices, please contact us at:
Privacy Administrator Re: SolarReviews SolarReviews.com 550 S. Wadsworth Blvd, Suite 540 Lakewood, CO 80226