Whidbey Sun & Wind

Verified profile
Updated: 07 March 2024
Installer

Installing solar since 2000

Whidbey Sun & Wind logo

4.82 from 197 Reviews

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A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Rating breakdown

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Whidbey Sun & Wind reviews


Breakdown of consumer reviews

Sales Process

4.8

Price as quoted

5.0

On schedule

4.8

Installation quality

4.9

After sales support

4.7

Latest good review thumbs up

Tim M. | Oak Harbor, Washington | 03/11/2024

Quick, Professional, and Helpful!

Paul and his team were amazing! Not only did they communicate quickly, they were quick to get the work done and had everyone lined up (PSE, electricians, installers, etc.) so there was very little time wasted or stuff we had to do - no mess, no hassle! They were all professional - we had little kids and a dog running around and no one was swearing or smoking or trashing the place - everyone was polite and courteous, timely, and worked well together. Additionally, they were very helpful with all the questions I had, and Paul came out at the end to walk me through the whole system and teach me everything I needed to know, and has been there after the install as well to follow up and ensure the panels were performing as expected. Would highly recommend them for the Island - their prices and professionalism can't be beat! Thanks all!

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Latest bad review thumbs down

Jay Solverson | Greenbank, Washington | 08/02/2022

Terrible Service

Let me start by saying this is only the second review on a company I have ever submitted. The first was a siding replacement project where the contractor was so amazing and this one of a complete opposite experience. Our contract was signed in early June 2021 with an estimated completion of October 2021. THE PROJECT WASNT COMPLETED UNTIL May 2022! I have never seen so much finger pointing and excuses in my life. I was told that the batteries set for my job were used on another and now were unavailable. I actually inquired about cancelling at this point and was told I would be responsible for charges and their time to date. Keep in mind you pay over half the cost of the job upfront so they have you over a barrel. They didn't have the correct electrical panel so I had to settle with a panel three times the size needed that shows right in the bedroom. Oh, read your contract they are not responsible for drywall damage. They tracked so much mud across the carpet coming in and out with no regard. I guess my new inverter was faulty so they "trouble shot" many while leaving me without power for the day. We were often out of town and were given dates we needed to be here for inspections and such only to change the day of while blaming PSE and or everyone else. Then when they needed access I was forced to give access to our home while not being there and they felt it was also ok to give access to inspectors and such without my permission nor being there themselves. A very poorly run company with no regard for its customers. The responses I received from my complaints were the most condescending, rude, and arrogant responses that I dont even understand how a company run like this can stay in business. This is our second solar system and we chose them even though they were more expensive than other bids based on false promises of excellent workmanship and service; buyer beware.

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Jim | Anacortes, Washington | 03/07/2024

So Happy!

Whidbey Solar & Wind did a great job with our solar system install. From our first meeting until closeout the interactions were clear, timely and helpful. They did not oversell us on things needed (such as batteries ) by understanding what we had (including an existing generator). The cost was very clear and competitive. The calculations were based upon our actual yearly use. The design was simple and straightforward. They took care of all permits and inspections required in a very timely manner. They installed faster than their original estimate with no surprises along the way. Turn on by the power company was followed immediately with a final walk through of the system including an easy to use app to monitor the system remotely. The system is working great!

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Michael Schmitz | Langley, Washington | 02/21/2024

What could be better?

WSW was easy to work with and thorough/tidy with their installation. The project went as planned.

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LangleySage | Langley, Washington | 10/15/2023

Exemplary Solar Installation Experience with Whidbey Sun & Wind

I cannot say enough good things about Whidbey Sun & Wind (WSW), the solar installation company that recently completed a 15.5 Kilowatt solar system installation on our less-than-ideal roof. From start to finish, they exceeded our expectations in every way, and our experience with them was nothing short of exceptional. One of the standout qualities of WSW was their professionalism. Right from our initial consultation, they displayed a deep understanding of solar technology and were able to provide us with clear and realistic expectations. They didn't sugarcoat the projected kilowatt production of our system, which was crucial for us as our roof was not perfectly situated for maximum sun exposure and we had some tree shading issues. Their honesty was refreshing, and it set the tone for the entire project. What truly set WSW apart was their outstanding communication. Paul, our project manager, was an absolute gem. He was always just a call, text, or email away, and his responsiveness was unparalleled. He and his team went above and beyond to make sure we understood every step of the process. They patiently addressed all of our questions, no matter how big or small, and they explained things in a way that was easy to grasp, even for solar novices like us. During the installation itself, WSW's expertise truly shone. They were not only efficient but also cost-conscious. To our delight, they discovered a way to utilize existing conduit instead of trenching for new conduit, saving us over $1000. This resourcefulness and cost-saving approach showcased their commitment to delivering value to their customers. Paul, in particular, deserves special recognition for his in-depth knowledge and willingness to educate us about every aspect of our solar system. He guided us through the pros and cons of various panel sizes and placements, shared his insights on the inverter and its components, and explained the intricacies of net metering. He also introduced us to the monitoring software that would allow us to track our system's performance. His patience and expertise were invaluable and made us feel confident in our investment. In short, our experience with WSW was exceptionally positive. From the initial consultation to the final installation, they were professional, honest, and highly communicative. Their ability to find cost-saving solutions and their thorough, patient explanations of all aspects of the solar installation process made the entire experience smooth and enjoyable. We couldn't be happier with our decision to choose WSW, and we wholeheartedly recommend them to anyone considering a solar installation. Thank you, WSW, for helping us harness the power of the sun with such excellence!

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Satisfied in Coupeville | Oak Harbor, Washington | 10/26/2022

Whidbey Sun and Wind did a fantastic job

Our garage/office space was new construction and broke ground just a bit before COVID hit. WSW installed solar panels, inverter, battery, and ran circuits to the separate house. They also wired the new building. I can't complement them enough as to how they navigated crazy supply chains, uncertainty with the builders, and working with us to keep us informed about what was going on. I especially appreciate that they used the long installation time to find solutions to our high load amps when the well pump kicked in. Paul and Golda and team kept up to date on the new technologies and were able to source a newly released higher capacity inverter to do the job. The time also allowed us to get a slightly larger battery for the same money because costs kept coming down and technology going up. Can't recommend them enough.

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Mark | Clinton, Washington | 10/25/2022

Excellent project planing and execution

The project of installing solar on my roof was professionally planed, handled and executed. Terrific job.

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Jim Day | Clinton, Washington | 09/29/2022

Extremely Knowledgable, Professional Solar Installers

Whidbey Sun & Wind (WSW) did a terrific job on the install of 9.5 KW on our custom home. Our roof was 20+ years old and they worked with us to provide our roofers with all the panel posts in advance. Each phase of the project went smoothly and they even helped with referrals to Puget Sound Cooperative Credit Union (PSCCU) so we could get excellent rates on the solar install as well as a percentage of the roof that was underneath the panels. All of which will give us a tax credit this year. I also had a Seattle group that advertises heavily for a quote and they were substantially more, plus they pushed for a lease where they kept the tax credits...so glad I worked with WSW.

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David | Freeland, Washington | 09/27/2022

Honest and first rate

This was our second system they have installed. They take the time to explain all the options so you understand what to expect and what not to expect. There was no pressure to buy and both systems perform as expected. A very pleasant experience overall.

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Caleb | Langley, Washington | 09/27/2022

Professional and careful

I'm very pleased with the expertise and professionalism Whidbey Sun & Wind showed. They made the best use of our roof layout and took the time to explain everything very thoroughly. Highly recommend!

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Geoff | Freeland, Washington | 07/29/2022

Trusted partner

I had a 8 kWp PV system installed with a backup system of two 10 kWh batteries and an interconnected EV charger. The team did a great job, working through terrible spring (windy/rainy) weather. Paul has been fantastic troubleshooting some technical/firmware issues. Overall, a hardworking, honest, and very proficient team who I feel confident working with for the long term.

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Noah Landau | Coupeville, Washington | 07/25/2022

Excellent experience

Paul and his crew were considerate, respectful and they cleaned up after themselves. WS&W delivered what was promised and worked well with the roofer on our project. I highly recommend WS&W.

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Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Residential solar - Hybrid solar systems

Energy monitoring

LG Chem solar batteries

About Whidbey Sun & Wind


Whidbey Sun & Wind, established in 2000, is one of the most experienced renewable energy companies in the Pacific Northwest, providing a broad range of renewable energy system solutions to our neighbors in the northern Puget Sound region. Renewable energy is our only business, so we are able to provide the best solutions and support for our customers. Because we've been at this a long time, and use the equipment that we provide every day, we understand the technology, its benefits, and its limitations. Our goal is to create a cleaner, sustainable future by helping people understand and use renewable energy. Whidbey Sun & Wind's crew include NABCEP certified Solar PV Installers. NABCEP (The North American Board of Certified Energy Practitioners) is the national certification organization for professional installers in the field of renewable energy, offering certifications and certificate programs to renewable energy professionals throughout North America.

Office locations


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Certifications


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NABCEP certifications


NABCEP Certified Solar PV Installer
Paul Dickerson
051112-49

Licenses


GENERAL CONTRACTOR WHIDBSW946M1ELECTRICAL CONTRACTOR WHIDBSW92

Contact Whidbey Sun & Wind


Location pin
Head Office
651 Pilchuck Drive, Greenbank WA, 98253