New England Clean Energy

Verified profile
Updated: 09 October 2025
Installer

Installing solar since 2006

New England Clean Energy logo

4.81 from 327 Reviews

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New England Clean Energy reviews


Breakdown of consumer reviews

Sales Process

4.8

Price as quoted

4.9

On schedule

4.6

Installation quality

4.8

After sales support

4.6

Latest good review thumbs up

Jan | Leominster, Massachusetts | 10/24/2025

Excellent Company for All of Your Solar Needs

When I purchased this house in 2018, the solar installation company the previous owners had used had gone out of business. I knew zero about solar panels or their maintenance so luckily for me, I found New England Clean Energy. They came right out, explained the system and did some upgrades at a very reasonable cost. They also mapped the system so I can track it on the Solar Edge app. Recently the app stopped being able to record data. They sent a super technician to replace a faulty plug and the app started communicating again. Whether you’re looking for a new system or a great company to help you manage it, NECE is the only company you should contact. Highly recommend!

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Latest bad review thumbs down

Gongnomore | Acton, Massachusetts | 07/07/2023

Good install, but still not online after five months

We knew from friends that the installation date would be an unknown but the excellent work would make this uncertainty worth it. The solar array was designed pre-install but the battery location was decided by the installer on the day. However, it’s now almost six months post install (Jan 2023) and the panels and batteries are sitting there not doing anything while we pay power bills. This is due to changes in energy storage permitting occurring in Dec 2022 post contract execution, but pre-install. These standards were not incorporated into the plans by New England Clean Energy (NECE), or detected by our town as a permit for an energy storage device was not submitted and the initial drawings provided to the town did not include batteries. When the first inspector turned up they saw the batteries and walked away as they weren’t on the plans. We gave it a few weeks and asked for an update, we were told by NECE that everything was okay and we were just waiting on the fire department for battery inspection. They said they couldn’t get hold of the FD and it would be useful if I could try and speak to them. I secured an inspection time and gave NECE >48hrs headsup of it, NECE did not attend this on April 3rd. The plans did not include batteries still and our FD’s interpretation of standards meant they could not permit the system as no crash protection was in place. We were given clear guidance on what they wanted. From this time until now NECE has spent three months finding the cheapest way to meet the FD needs despite serious personal reasons we have to get battery backup online asap. We remained cooperative while this was called a permitting delay. However once a plan was finally determined NECE advised us that they will be reasonable and cover the cost of relocating the system they drilled into our concrete foundation to another wall in the garage, but we need to discuss the extra costs of a PE stamp and safety bollard install. Looking at prior reviews not knowing town codes seems to be common across reviews, and 100% it is not easy to know different town nuances, and the guidance provided by the State to installers is very poor, but navigating code is not the customers job and once we had what the FD wanted done on Apr 3rd we should have developed an action plan. It varies town by town, it’s terrible for installers but resolved normally at permitting, but this requires the correct permits and drawings to be submitted. Increased job costs would normally be identified here. I asked NECE managers for a coordinated response in April and heard nothing. We have since helped lobby the state and prodded NECE to use the phone and not just say emails are unanswered. Saying that battery install requirements weren’t enforced for a couple of months after code was released pre-install is not a defense. In April when we got FD guidance we would have discussed additional cost, but poor project management and drawing out the timeline to get compliance costs down when it’s a extra cost they want to be reasonable with us about is not okay after ongoing power bills and the ~95% job cost we have paid in line with payment schedule. We asked about schedule variation in June and the need was discounted by NECE. Plus we still don’t know if the stove will work on batteries, as there is a problem they had on another job and we need to wait and see. Not sure when we’ll find that out as we need to be online first.

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1 comment >
Reply from New England Clean Energy: We're sorry about how this all transpired. Thankfully your system is now up and running. You are correct that your system was installed just as the fire code changed, as did the fire chief in town. We no doubt could have done better, but in our defense the new fire chief was rather extreme in their interpretation of the new rules and rejected several approaches that had been accepted in other towns. Further, there were some approaches you didn't want either. Today we check with every town's building department as well as fire department before project plans are finalized as the code is not only new, but how to cope with it is still somewhat in flux. Dealing with code like this is new to everyone. In the end, we take responsibility for not having seen the issue coming, but as noted are pleased we finally reached a "settlement" with the fire department that will hopefully work for you. We really appreciate how you worked with us to get the fire chief on board and your system installed. In short, thanks so much for going solar. We really appreciate it.

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Bob | Natick, Massachusetts | 10/09/2025

Great experience start to finish

I had planned on going with a cheaper solar company, but the reviews were terrible. After a lot of research I found New England Clean Energy. They had great reviews and lived up to expectations. The whole process was smooth and trouble free from beginning to end. They even convinced me that I didn't need nearly as many panels as the other company was trying to sell me. The sizing has been perfect. This last summer I made just a little more electricity than I needed, resulting in a $15 credit each month. I could not be happier.

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RUKIND | Brookline, New Hampshire | 08/25/2025

NECE - The Best

NECE just finished a large 20kWh dual array system with REC panels, enphase inverters and FranklinWH backup for us. They did an amazing job. Folks that helped us design the solution were great and the installation process was flawless. The system is outperforming our expectations and we are extremely happy we chose to work with NECE. I highly recommend this integrator.

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Zack | Walpole, Massachusetts | 07/30/2025

Still Happy 1 Year Later

This recommendation is overdue, as our installation was in August of 2024. But better late than never! Todd was awesome. Addressed all of my concerns every step of the way. New England Clean Energy really set themselves apart from other companies with great product, great price, great warranty, and great service. There were some issues with getting documents signed at the end of the project that delayed getting the system online by a few weeks, but certainly the town played a factor in all of that. A minor issue in the grand scheme of things. Overall, I could not be happier with our decision to fully electrify our house and go with New England Clean Energy for our solar. After a year, the results are in and it was worth every penny!

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Great Company | Still River, Massachusetts | 05/13/2025

Greaat Company

The three electricians from your company installed the solar array quickly and expertly. They explained the system clearly and answered all of our questions, which we appreciated. The foreman on the job (J. J.) was very easy to understand; he was attentive and friendly throughout the process and obviously very competent. We will definitely recommend your company very highly to anyone we know who are thinking about installing solar panels. Thank you very much.  Kate Lucey and Steve Peisch

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John E | Winthrop, Massachusetts | 03/31/2025

Best of the Best!

There are many excellent solar energy companies out there. For us though, New England Clean Energy is the best of the best. We chose them for three main reasons: 1. Personal recommendation. Online reviews help to narrow down the list of candidates, but a personal recommendation goes even farther. An engineer friend of ours recommended them based on his own experience. 2. Fewer solar panels. New England Clean Energy offers higher wattage panels, so fewer were needed to cover our energy consumption. 3. Hidden electrical conduits. We've seen other solar installations where unsightly conduits and the Enphase box are visible from the street. New England Clean Energy came up with a solution that hid them all, resulting in a much cleaner look. The staff at New England Clean Energy are outstanding. Whether it's sales, project management, installation or admin, they all are knowledgeable, courteous and professional. For all of these reasons, we highly recommend New England Clean Energy for your solar project.

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John F | Northborough, Massachusetts | 03/15/2025

Recent Service call

NECE installed our PV system in Nov 2022. The installers were great and we are extremely pleased with the performance of the system since then. Over the 2+ years we've had a couple of Micro Inverters fail. NECE has been very responsive in getting these replaced under warranty. For the most recent failure, they worked around snow/ice on the roof to make the repair. We've been very pleased with our decision to use NECE.

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Jon W | Holliston, Massachusetts | 01/06/2025

Goes the Extra Mile

The entire experience with NECE was fantastic, from the initial sales discussions with the owner, Mark, to the communication with the office team and the actual installation. Mark has a highly technical sales approach and truly knows his stuff. Among all my interactions with other companies, Mark was the most honest and knowledgeable. On installation day, they exceeded expectations by going above and beyond, spending almost the entire day exploring all possibilities to find a way to wire the panels through the roof, down the walls, and into the basement so that no conduit would be visible on the exterior - much appreciated!

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Andrew | Lancaster, Massachusetts | 10/23/2024

Let the Sun Shine

The process of getting the 26 panel system installed was super easy. New England answered all of my question and explained the whole process very well. All the guys that did the installation were friendly and courteous. The electrical work was very neatly done and looks professional. I would recommend this company over any of the other solar companies out there. Now I just have to have the electric company come and switch my meter. At that point I can watch the dial go backwards on a nice sunny day.

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RM | Andover, Massachusetts | 10/22/2024

Great Experience

I was very impressed with the people and entire process from sales through installation. The sales person was extremely knowledgeable about how to design the system and also educate me on how it works. He was very responsive to my many questions I had throughout the entire process. The installation team was probably the best experience I've ever had with a contractor. They accommodated my requests to make some adjustments on how the brackets were to be installed and were also always responsive to phone calls and emails. Not once did I wait for them to get back to me. They also installed some monitoring equipment for me, twice! No charge. They were very friendly, organized, and knew exactly what they were doing. I highly recommend New England Clean Energy.

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Gary H | Westford, Massachusetts | 10/01/2024

Great Installation!

In September 2024 New England Clean Energy installed a 22-panel solar system on my roof. The sales, design, installation, town inspections for the project went extremely well. During the sales discussions software was used to evaluate the roof size and shape, house orientation, and the effect of nearby trees for several possible panel configurations to determine the optimal power output. During installation the installers offered several good options for running the wiring to minimize visibility on the exterior of the house. The final installation seemed very high quality. Installation required about 2 days including several hours of delay due to heavy rain. The installation passed the town fire, building, and electrical inspections, and was accepted by National Grid without any problems. The system has been up and running flawlessly for several weeks. I recommend New England Clean Energy as an excellent choice for solar projects.

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Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Residential solar - Hybrid solar systems

Pika / Generac Energy Storage

About New England Clean Energy


The company has installed more than 2,000 solar energy systems for homeowners, businesses, and nonprofit organizations in New Hampshire, Rhode Island, Maine, and Massachusetts. Having installed solar since its founding in 2006, New England Clean Energy has more positive reviews on SolarReviews.com than any installer in the northeast (and more than all but one company in the entire U.S.). Headquartered in Hudson, Massachusetts, the company also has an office in Providence, RI, and Bedford, NH.

Office locations


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Massachusetts - Hudson

577 Main Street Suite 430, Hudson MA, 01749

Massachusetts - Hudson

577 Main St Suite 430, Hudson MA, 01749

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New Hampshire - Bedford

264 South River Road Suite 538, Bedford NH, 03110

New Hampshire - Bedford

264 S River Rd, Bedford NH, 03110

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Rhode Island - Providence

166 Valley St., Building 6M Suite 103, Providence RI, 02909

Rhode Island - Providence

, Providence RI, 02909

Certifications


Better Business Bureau Contractor Check

Licenses


Massachusetts Master Electrician License-#21000A.MA HIC 153629

Contact New England Clean Energy


Location pin
Head Office
577 Main Street Suite 430, Hudson MA, 01749