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Artisan Electric have an average customer reviews score of 4.89 which is higher than the average customer satisfaction score on SolarReviews. This indicates that on average more people who buy solar power from this company have a positive experience compared to the average solar panel company. On the left of this profile page you can get more details on things such as customer service, quality of the sale process, advice given by their sales representatives, whether they have sold good quality products and services and whether they have helped their clients save money in the long term form their solar energy system
If you visit our solar power system cost page you can see solar panel cost for some of the solar power systems that Artisan Electric has installed. You can also compare Artisan Electric prices to other solar installers by entering your details into the solar panels cost and savings calculator at the top of this page.
Latest Artisan Electric Solar reviews
I am beyond impressed with this company. Initially, the representative spent almost two hours with me- presenting a wealth of information, walking the property, answering question.
They explained all financial options and facilitated my energy loan. The work was done on schedule, neatly, and on budget by a great crew. The follow-up was phenomenal- (the technician answered right away and helped me when I had to call her once after a power outage), a thorough walk through, and all information and paperwork presented to me on a handy thumb-drive. I am loving checking the handy app on my phone to check my system and watching those KWatts being produced for me and my neighbors. Most impressively, it is clear this company is characterized by a real integrity and dedication to the cause of alternative energy.... read more
Evan and his team were fantastic to work with. The project completed on time and on budget, even under time constraints. The entire process was transparent and Artisan walked us through every step. They efficiently and professionally handled the prep, installation, commissioning, follow up and close out process. The cost was reasonable and Evan took all the time we needed to explain the system, monitoring tools and various incentives and tax rebates. I can't imagine a better home improvement experience.... read more
I'm coming on my one year anniversary with my solar installment. Artisan Electric treats their customers and work crews/staff with the utmost respect. The quality of materials and the workmanship is top-notch. I was always kept well informed of what to expect and when even with materials back ordered and roofing company overlapping with schedules. Artisan is the best in workmanship and quality of materials. I also appreciate their involvement in keeping customers updated about environmental issues beyond the installation. Excellent website filled with very current and important issues.... read more
Latest Artisan Electric Solar complaints
We're very happy to have our professionally installed solar system, its up and running and providing energy to write this review. Hooray!
We did have some issues with our install however, having to do with some mistakes that Artisan employees made with preplanning & communication. The initial consult and design, as well as the pre-install walk through, didn't catch the fact that our electric mast and meter needed to be relocated for our install. This added cost to our system last minute, though Artisan did agree to cover most of the cost, after I argued that this was not our responsibility. The placement of the inverter suddenly changed from the east to north side of our house without any notice to us, and the design of the system (initially one panel was to be located on our porch roof to avoid shading from a small tree) was not implemented, so now we must see about pruning a tree to avoid shading our panels. Also, the interior mounting of the eguage box was sloppy, and it's now installed in a rather uneven looking way with considerable damage to our drywall that they have said they will repair, but has not been addressed yet. I think it's possible that with the number of installations this company has gotten through the Solarize Seattle program, the quality of communication and experience level of some of the new Artisan employees is creating some problems.... read more
What Artisan Electric say about themselves
At Artisan Electric, we believe that clean and efficient energy should be easy, accessible, and beautiful — and we turn that potential into reality for our customers.
Since 2007, Artisan Electric has helped shape the Puget Sound’s energy future. We do this by educating communities, simplifying processes and creating solar energy solutions that are both practical and elegant.
With over 4 megawatts of solar power installed, Artisan is one of the largest and most respected solar contractors in the Puget Sound region. We are proud to set industry standards for quality, design and customer service.
Artisan brings an integrated approach and signature craftsmanship to every project. We show homeowners and businesses that clean energy is a smart investment and a great fit for their energy needs and aspirations.
Schedule a consultation to see why people choose Artisan Electric.
NABCEP Certifications
Evan Leonard
110112-79
Anthony Sarno
TS-102216-003573
Accreditations & Affiliations
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Licenses
Electrical Contractor ARTISEI936L1
Other Certifications
NABCEP Certified. IBEW Trained and Certified. Licensed electricians
Other Industry Associations
Solar Washington, ASES, OSEIA, Sustainable Vashon
Service Types
Residential Solar Electric
Commercial Solar Electric
Storage
Energy Monitoring
Photos
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Artisan Electric Reviews - 234 Reviews
my solar installation with Artisan Electric
Type: Residential Electric
Reviewed: 12/14/2018
I am beyond impressed with this company. Initially, the representative spent almost two hours with me- presenting a wealth of information, walking the property, answering question.
They explained all financial options and facilitated my energy loan. The work was done on schedule, neatly, and on budget by a great crew. The follow-up was phenomenal- (the technician answered right away and helped me when I had to call her once after a power outage), a thorough walk through, and all information and paperwork presented to me on a handy thumb-drive. I am loving checking the handy app on my phone to check my system and watching those KWatts being produced for me and my neighbors. Most impressively, it is clear this company is characterized by a real integrity and dedication to the cause of alternative energy.... read more
Artisan rocks!
Type: Residential Electric
Reviewed: 10/05/2018
Evan and his team were fantastic to work with. The project completed on time and on budget, even under time constraints. The entire process was transparent and Artisan walked us through every step. They efficiently and professionally handled the prep, installation, commissioning, follow up and close out process. The cost was reasonable and Evan took all the time we needed to explain the system, monitoring tools and various incentives and tax rebates. I can't imagine a better home improvement experience.... read more
Artisan's the Best
Type: Residential Electric
Reviewed: 10/01/2018
I'm coming on my one year anniversary with my solar installment. Artisan Electric treats their customers and work crews/staff with the utmost respect. The quality of materials and the workmanship is top-notch. I was always kept well informed of what to expect and when even with materials back ordered and roofing company overlapping with schedules. Artisan is the best in workmanship and quality of materials. I also appreciate their involvement in keeping customers updated about environmental issues beyond the installation. Excellent website filled with very current and important issues.... read more
Solar in Burton, Washington
Type: Residential Electric
Reviewed: 09/09/2018
Very happy with the overall service and product installed by Artisan.
Quality of Installation
Type: Residential Electric
Reviewed: 09/03/2018
Very, very professional. Respectful, thorough and on time. Attributes very uncommon in a single statement about any contractor these days.... read more
Top Notch - Completly satisfied
Type: Residential Electric
Reviewed: 09/03/2018
We had been considering adding solar for a couple of years and finally started to get serious in Spring 2013. Washington State had two great incentives (no sales tax and generous production credit) and a local company (Silicon Energy) produced unique panels that were architecturally very attractive. SiE recommended Artisan but we also got 3 other bids. Artisan won the job based on price, experience and responsiveness. In mid-2013 the state legislature was monkeying with the incentives and it looked like we might lose some on June 30th so Artisan worked really had to get our equipment delivered before June 30th so we wouldn't lose out. (Turned out that threat didn't materialize.) The install went beautifully and the crew was very responsive to our needs. Now 6 years in the system continues to perform well. They installed an eGauge monitoring unit that is fantastic. It even diagnosed a partial failure in our line service when a connection failed at the street and we lost one of the two 110V lines (connector failure). We haven't had to pay for any electricity since the install. Also, Artisan has been very active in the state working to preserve and improve the incentives to help move us to greater use of solar.... read more
Did me right!!!
Type: Residential Electric
Reviewed: 09/02/2018
Great work. Real people that care about what they do!!!!
A five-star rating is not enough
Type: Residential Electric
Reviewed: 07/22/2018
I can't recommend this company strongly enough with this review. They are great to work with, very professional and great communication. They did a great job with the install and when we had trouble with the unit (manufacturer defect, nothing to do with Artisan) the owners showed great integrity in making us whole, going above and beyond what they were legally bound to do, at great cost to them.... read more
Have exceeded expectations even after the install
Type: Residential Electric
Reviewed: 07/01/2018
Have been very impressed by the integrity and committment to excellent service by everyone at Artisan I've interacted with. Many companies will be accommodating and motivated in the sales phase of a business relationship, but then things go awry once the contract is signed and installation begins. Not Artisan. They were wonderful to work with before and during the install, and now years later still are postive and helpful every time I call with a question or request for help. I can't tell you how rare this is, but if you've ever had your house painted and then call about a possible problem - I wish all companies were like Artisan. I'm very glad I made the investment. My panels produce more than was estimated, and I'm loving the lower electricity bills.
My install was a difficult one, and we ran into some issues with City Light putting up extra hoops to jump through for the permit sign off. Artisan navigated everything for me, and was able to come up with a solution that was still within budget and City Light was willing to approve. I'm so grateful I went with such a professional and proactive company.... read more
Good folks
Type: Residential Electric
Reviewed: 06/01/2018
These are human beings. Real, live, knowledgeable, responsible, communicative people.
They do what they say they are going to do, with a bit of joy in their work... read more
Complete Trust
Type: Residential Electric
Reviewed: 06/01/2018
Finding an installer you can completely trust is one of the most important aspects of selecting a solar contractor. Artisan Electric's solar electrician made a mistake that ultimately required replacement of an inverter after a re-roofing project. He could have easily covered it up and we would have paid for a new inverter... but he didn't. He explained the error and Artisan covered the cost of the replacement inverter without any hesitation. Artisan Electric's ethics are impeccable.... read more
Four years later.
Type: Other
Reviewed: 05/31/2018
After four years of solar panels, I am convinced I made a good decision. Though I will not get back my investment (I was told it would take about 10 years) : I feel it was a good decision. My energy footprint is much smaller, I have received a check from City Light every year and the new owners of my house will start receiving a check soon.
Artisan Electric did a very good job in explaining the details, installing a good system and following through.
Their staff were professional and very knowledgeable . They were clean and pleasant.
I would be pleased to recommend Artisan Electric to anyone interested in a solar system. They installed 28 panels and I am sure they still do a good job.
Sincerely,
Keiko Y.... read more
Great Solar
Type: Residential Electric
Reviewed: 05/31/2018
We had Artisan help with our solar installation in 2014, and we're so glad we went with them. The whole process turned out to be amazingly easy. They were careful at every step, starting with initial meeting and survey to figure out what would work. Everything still works perfectly, no problems. They did a great job listening to what we wanted, and presenting options for us to choose from, with pros/cons and costs of the different options. And they have continued to give us great support whenever anything comes up (like finding someone to do the annual cleaning for our solar panels).... read more
Artisan's solar system pays for itself fast!
Type: Residential Electric
Reviewed: 05/31/2018
We completed installation of our Artisan solar system in March of 2015. We paid it off in January of 2018 with a residual payment of $6,661. The rest of the total $42,676 cost was paid off from IRS tax rebates, Washington state production payments and 34 monthly payments to our solar loan ($4,428 per year principle & interest).
Further, we had substantial savings on our electricity bill from Puget Power. Over that time we never paid for kilowatt hours (kWh) more than two months of the year because of "banking" excess kWh hours for 6 months of the year.
We have had no problems with the system during this time.
This has been one of the most profitable investments we have ever made. I would highly recommend it to anyone thinking "going solarZ." Not only is it a good investment it is the "green thing to do."... read more
Magrath Residential Solar
Type: Residential Electric
Reviewed: 05/16/2018
Artisan was reliable, full of information, on the job when they said they would be, and done on time, on budget. I would never hesitate to recommend them to my friends and neighbors... read more
Upgrade!
Type: Residential Electric
Reviewed: 05/05/2018
We had a 4kW photovoltaic system on our house since 2001. In 2017 we had a garage fire that toasted the inverters and battery backup. We shopped around a little bit and decided to ask Artisan Electric to both deconstruct the remains of the old system and install an upgrade: a 10kW system. They were high on the list because they had previous experience installing systems with battery backups.
They created a workable design, since an additional roof would be used. The schedule was created and the removal crew arrived. They worked quickly and safely removing the old system. The panels were salvaged along with some of the installation hardware.
About two weeks later, the install crew arrived with the new system. They were pleasant, friendly and definitely knew what they were doing. The lead guy was Frank, a friendly perfectionist. Exactly the kind of guy you want installing electrical stuff!
We're now up and running, with a real-time monitoring system that I can view on my phone!!! (nothing like the old days when I went out once/day to take a "reading" of the electrical meters!).
I'm a happy customer and recommend this company to anyone considering a photovoltaic install.... read more
Easy Peasey
Type: Residential Electric
Reviewed: 05/01/2018
Trustworthy and set up finance terms that made it super easy to buy
Happy Customer
Type: Residential Electric
Reviewed: 04/30/2018
I leery of how the sales process would work- if I would be tricked or scammed or confused. Instead, Anthony showed up at my house with a profile he had made of my house and it's potential for solar based off his analysis from google maps. He then checked our electrical system and went up on the roof to do a more thorough assessment to ensure his initial findings were accurate. I then got those findings my email in a few days. I was given multiple options for design, price, products and how easy to understand graphs and comparisons of those options with the rate of return on investment, etc. I was surprised at how easy it was to understand and how much thorough it was. The installation was on time and on budget and Anthony and Artisan have been quick to answer any questions or concerns I've had ever since. I highly recommend Artisan. They are really provide quality customer support and product delivery.... read more
Complete Solar Design and Installation
Type: Residential Electric
Reviewed: 04/30/2018
Newly moved to Vashon Island, WA, and having had solar with battery backup in our last location, we were extremely happy to find the Artisan Electric team. Evan Leonard listened to our needs, assessed our site, worked with us to design what we wanted, and coordinated the most economical way to do it. The battery technology is sooo much better now, and installation delivered the plan - seamless switch over when needed, production as predicted, and our total carbon footprint moves closer to zero. We couldn't be happier with the team, the work, and the outcome. Great service, great work.... read more
Showing 20 of 234 reviews
