Solar power warranties and coverage are getting better, but still some people with solar roofs may not have coverage for whatever reason. As more homes come with solar built in from day one, or are bought after solar was installed by a previous owner, insurance and warranty services are becoming more difficult. Now Sunnova Energy is launching its solar warranty, Sunnova Protect, to all solar home owners.
The new coverage option from Sunnova, a national solar and energy storage installer, will allow solar system owners to purchase multi-decade coverage to monitor, maintain and repair their solar arrays, regardless of what company installed the array in the first place. The company also is offering a production guarantee on systems it protects.
“This is the first time that a residential solar and storage service provider has brought to market a truly unique service-only offering that provides solar owners with a 5-, 10- or 20-year warranty on systems the company itself did not install,” stated Sunnova CEO William Berger.
“Deciding to go solar is a big decision and yet we see solar customers buying and financing systems without a service warranty, which means no one will be there to ensure the system is actually working and generating the energy it’s supposed to over the decades-long life of the system,” said Sunnova Chief Marketing Officer Michael Grasso. “We’re offering Sunnova Protect to ensure solar owners are covered so they can enjoy the energy independence and financial savings they expect from their systems.”
The company has roughly 60,000 customers already and the new service package will expand its offerings to a potential new class of customers. Sunnova is launching the service in Southern California, which it said has a high concentration of solar owners. California is also the first state that will require solar power on all new homes starting in 2020, making it an ideal place to launch the service. Sunnova anticipated expanding the offering to additional markets over the next few quarters and will incorporate it into product offerings for its dealer networks in early 2019.
“Sunnova has extensive experience monitoring, maintaining and ensuring optimal system performance for our customers,” Berger said. “Now, we’re extending our expertise in solar system service to non-Sunnova solar homeowners so they too can protect their solar investment.”
The company is offering three different coverage packages: Basic, Premium and Platinum, which offer varying degrees of coverage. The Premium and Platinum offer repairs and the Platinum also provides a performance guarantee. The company did not explain whether a system checkups required to qualify for the service package.
For more about the plans visit: www.sunnova.com/protectplans/Tweet