In effort to better inform consumers about the most common residential transactions in the solar industry, Solar Energy Industries Association (SEIA) introduced its new standardized disclosure statements—documents that allow customers to compare solar offers and understand the terms of a proposal before choosing what type of solar energy agreement to enter. The documents, the SEIA Solar Power Purchase Agreement Disclosure statement and the revised SEIA Solar Lease Disclosure are intended to help standardize information for consumers, making it easier for them to compare offers from solar installers.
These standardized disclosure forms will require solar companies to share whether or not they agree to abide by the SEIA Solar Business Code and Complain Resolution Process. “The Better Business Bureau supports SEIA’s efforts to provide accountability and transparency that will help strengthen the industry, and increase trust in the marketplace,” explained Mary E. Power, president and CEO of the Council of Better Business Bureaus, which facilitates national and international programs on dispute resolution, advertising review, and industry self-regulation.
SEIA will use the forms to generate a discussion about proactive consumer protection efforts and explain how these tools work with existing state and federal consumer protection laws. Hence they were issued before a Federal Trade Commission workshop discussing consumer protection in the solar industry.
“We strive to make the process of going solar as straightforward and transparent for customers as possible, and these new forms help achieve that,” said Tom Kimbis, SEIA’s interim president. “These disclosure forms are a big step forward toward creating a marketplace of consumers who are fully informed and educated in choosing solar.”
One of the forms is an updated version of the SEIA Residential Lease Disclosure released in February. The organization updated it after obtaining industry feedback to improve it, according to SEIA. The new document helps consumers learn more about costs, solar system performance, warranty, policy implications, and other important aspects to consider when entering a solar power lease agreement.
The new documents build on a small library of offerings to help consumers learn more about solar power and it’s opportunities. For instance, it launched the SEIA Residential Consumer Guide in June 2015.Tweet