stratford140 | Stratford, Connecticut | 04/28/2022
Excellent service and installation.
Very professional company. Explained process and materials used, showed a video of installation on roof. They took pictures of home, went on roof and used a drone to check the roof and verify number of solar panels that could be installed on my home. It took about 4 months from when Venture Solar first came to my home and signed up for it, to have the town, electric company approve the installation, get the system, install it, town inspection, electric company inspection and then turning it on. I love the phone app to check on the status of panels and see how they are doing each day. First month - was turned on part way and electric bill fell to $75, next full month - electric bill was $25. (March and April). No pressure to buy system.
Sheila | Old Bridge, New Jersey | 04/24/2022
Very happy with Venture
There are a lot of solar companies to choose from and I'm glad I decided to go with Venture. From the beginning the consultant, Juli, was very professional and knowledgeable, and she answered my questions without being pushy like the other companies I met with. I was well informed throughout the process, from permitting to installation. It's nice to do business with a local company that genuinely appreciates my business and follows through with customer service. I highly recommend Venture!
Joe | Netcong, New Jersey | 04/13/2022
Nice pitch, little support when there are any issues
I got Venture Solar installed and turned on in December of 2021. The setup itself was a mostly smooth process with a few red flag exceptions, including: 1. Being sold on a critter guard, and then when it was never installed, eventually being told it was on back order. There is still no critter guard, and no communication on if or when it might be installed. 2. The constant misleading emails about being in different stages of the process, always being a previous part that had already been settled. Now, in an ongoing attempt to set up the promised PJM-EIS account to sell back what energy isn't used, a main selling point for installing such an expensive and time-consuming system, I can't seem to get any help from Venture now that the setup keeps getting rejected. The information Venture has shared does not match what was shared with the state of NJ, and after 4 months and dozens of emails, I can't get confirmation of the information needed, or even a reply to an email at this stage. The chat bot on their site is very sorry for my inconvenience though. This might be a good company with a one off issue here, but maybe if as much was invested in the support and not just the selling, I wouldn't be looking for ways to get out of this quagmire.
Duane Orloske | Guilford, Connecticut | 04/07/2022
Venture Solar was GREAT
We had been looking at a number of companies to purchase a solar system from and Venture Solar came out on top. We live on a highly wooded property, which was one of the main reasons we moved here. Some companies told us we had to agree to cut down most of the trees around our house or they would not even give us an estimate. Venture came out and designed a system to give us 79% energy independence without cutting down even one tree. Their attention to detail and their excellent communications, every step of the way, made it a very stress free experience. Other than signing the contract we did not have to do anything. They handled all of the paperwork with permits and coordination with our utility company. They even handle financing the project and gave us a rate that was a no brainer to accept. Everyone we worked with from sales to installation to customer service were polite, attentive, and above all honest and truthful. We cannot recommend them enough. And oh yes, after just over one week we are already seeing nearly a 50% reduction in the electricity we get from our utility company and are looking forward to even more as summer comes. If this continues it will way more than cover our loan payments for the system and still leave us with large savings on our electric bill. We cannot imagine why anyone would not want to go solar; so when you do we highly recommend you do it with Venture Solar.
Lm | Staten Island, New York | 03/28/2022
0 stars stay away. They promised me and did not live up to there promises. From damaging my house to have there workers drop stuff off the house. Paying double for electricity costs. 0 stars stay away!!!
Harrison | Far Rockaway, New York | 02/21/2022
Great Company & Customer Service
I chose Venture because of their reputation for excellent customer service. They have completely delivered in that regard. They use all in-house contractors and electricians and went above and beyond to accommodate me (had to be extra careful bc of Covid concerns and my medical history) anyways if you are considering Solar I highly recommend them - the entire process is easy and professionally executed. Thanks Tasha, Roger, Adam and team
Vincenco Giambanco | Staten Island, New York | 02/14/2022
Venture solar is the best solar company in the region. They are very professional and do beautiful work. They have gone above and beyond to answer any questions or resolve any issues I’ve had. Will definitely recommend to anyone who is interested in going solar.
Murph Durham | Durham, Connecticut | 02/10/2022
Strong Customer Service
Venture Solar handled the entire process well. There were bumps in the road with inspections, weather, the utility, the state. Patience is a virtue and my patience paid off. I have a beautifully installed working solar system. I love that fact that one panel failure won't cause a system crash. I love the fact that I can monitor the system 24/7. I love the fact that I now have one contact for communication and that, when necessary, a Senior Manager intervened to solve issues in days, not weeks. I feel that the principals are truly dedicated to making Venture "the best" in the industry and I believe that is and will continue to be.
Dragonetti | Framingham, Massachusetts | 01/24/2022
The whole process was easy. They walked us through step by step. The only delay we had was waiting for the electric company to come and install the new meters. The electric company is on their own schedule.
phil marston | Marshfield, Massachusetts | 01/20/2022
I interviewed several solar companies before going with Venture Solar and I have not regretted my decision. My sales person Neil Shea was great and he focused on a system design that was best for me and not necessarily the most profitable for them. I had other companies bid using inferior quality products and wanting to mount them where I did not want them simply because it would be easier for them to install. My research led me to believe that you need to be careful about who you trust, and my experience with Venture has been a positive one.