Sun Badger Solar

Updated: 01 May 2021

Installer

4.73 from 157 Reviews

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All reviews System prices Brands sold Contacts and locations

Years in business

> 3

Pros

Review score is above industry average of 3.97

4.73

Cons

NABCEP qualified installer

No

Latest Sun Badger Solar reviews

Latest review

Matt K 1 week ago

Sun Badger was awesome to work with. They educated us on how the process works from beginning to end. They were quick to answer any questions we had. The app they had was great to have, as we were able to keep us update on how things were coming along. Overall we were very satisfied with Sun Badger and would recommend them to anyone who is thinking of going solar.

Latest complaint

Ben, over 1 month

We have mixed feelings about our experience with Sun Badger Solar. In short, the equipment itself is great and the sales and installation teams were outstanding. However, a simple miscalculation on Sun Badger’s part, and refusal to own up to the mistake from upper level leadership, including the president, Trevor Sumner, really soured our experience so we cannot recommend Sun Badger. In our experience, it appears Sun Badger put profit over customer commitment. Here’s more detail, for those to whom it’d be helpful. The positives: Everything about our experience with our salesperson, Jake H., was outstanding. He helped us understand all our options, thoroughly addressed questions, and ensured that we were making the best possible decision for our needs and property. About a week before the installation was scheduled, we found out that the panels we had planned on were not available, but that a similar higher-producing panel in the same size was. Sun Badger offered to swap these in, like for like, which we very much appreciated. The panels themselves are high quality and performing as they should be. The negatives: On the day of the install the installation crew informed us that the number of panels Sun Badger had laid out in their design would not fit. Our roof surface is a simple rectangle, so calculating the number of panels should be simple math. Had we known the original panels wouldn’t fit when we should have known—right after the engineering site visit—we would have re-designed with different panels that would get us closer to our energy production goals. Instead, we were faced with a day-of-install decision of either delaying our project until the following year to accommodate a redesign (and therefore accept a lower federal rebate rate), or opt for a lower-producing system. We went with the latter. This caused another issue on the financing side since we had signed the financing documents at the beginning of the process, and could not now change those documents with our lender. Sun Badger did credit us for the panels that were not installed, and they have assured us that they’ve changed the loan process so that this won’t happen to future customers. With regards to the miscalculation, Sun Badger says they’ve made system changes to avoid this error in the future. However, when we approached Sun Badger for any sort of good-faith gesture of compensation to help make this right for us, the best they could do was an Amazon or restaurant gift card. Sun Badger largely avoided owning responsibility for the error and the long-term negative impact it will cause us over the life of the panels. Sun Badger also avoided apologies by saying things like, “at the end of the day, you still have a great system and are getting thousands back in rebates.” While true, we are not getting our planned return on investment. The empty words and platitudes don’t address the problem.

All Sun Badger Solar reviews

5 stars

140

4 stars

12

3 stars

1

2 stars

2

1 star

2

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Sun Badger Solar prices

This installer does not publish their standard system prices on the net.

As such we have used average pricing from the installers service areas as a proxy for what this company would most likely charge for a solar system.

System size

12.5kW

Average cost per watt

$2.51

Net cost of system

$19,031 - $23,261

Average payback time

11.5 years

Calculate for your home

Annual power production

14,627 kWh

Levelized cost of solar energy

6¢ kWh

If you don't get solar

20¢ kWh

Forecast average IL electric rates over the next 25 years

Calculate how many solar panels you need for your home

Installers description for their business

Sun Badger Solar provides high quality, professionally designed solar arrays to home and business owners in Illinois, Wisconsin and Minnesota. Customer satisfaction is our top priority! We treat each project as if it was our own home or business. Sun Badger utilizes the newest technologies on the market to insure your system is built to last, with only Tier One equipment. Our staff has over a decade of experience in the Solar industry, and can help find the best, most economical solution to your energy needs. We also have multiple financing options that can help make solar a reality for anyone on any budget! *Minnesota solar installations, including the mounting of panels/modules, are performed by a Minnesota licensed electrical contractor.