Ed W. | Olympia, Washington | 01/16/2023
Amazing install and experience!
Wanted to get solar installed got a number of competitive quotes. The reason I went with Artisan was the extremely friendly service from Jeff Bennett, he was very patient taking extra time to explain the process. The price was also comparable with the other quotes I received. I was really glad I went with Artisan their entire process from start to end is designed to keep you in the loop with what is going on. They are very flexible and communicative. They did exactly what they said they would each and every time. Quality install (no roof leaks!) and worked with me to minimize the cosmetics of the install to the street front. It really made me feel like that they had my back during the entire process and really cared about their work. Case in point - Jeff went to bat for me when PSE screwed up and was taking a really long time to turn the system on (> 30 days - out of Artisan's control), which I really appreciated. Only suggestion I would have for them for future improvement would be to make sure they seal the lines coming in and out of the house and not using blue painters tape for the labels, but that was caught on the inspection and fixed promptly.
James Burke | Steilacoom, Washington | 10/25/2022
Excellent company with experienced and highly qualified workers
ReneeR | Seattle, WA | 10/25/2021
Artisan Electric: Highly recommended hire.
We just completed our solar design and install project with Artisan Electric (www.artisanelectricinc.com) It was an outstanding professional experience overall — smoothly managed, and super pleasant people to work with from the beginning to end. And their follow-up to my subsequent questions has also been excellent. From the first inquiry over the Artisan website (www.artisanelectricinc.com) to the first conversations with the rep about the various system options; and on through the design and layout process with him; on into the site preparation walk-through with the general foreman; and all throughout the install experience with the crew. The crew was always prompt, professional, and managed a clean, well-organized work project space in/around our house, and they were all super pleasant to work with. Strong team! More to the point when we hit an install hiccup — upon seeing the panels layout on the front street side of our low flat roof and were unhappy with the way it looked (not Artisan’s fault but a failure of imagination on our part) — we deeply appreciated the quick response to my email about it from our Artisan rep and the crew’s professional “let’s put our heads together and find a solution” mentality. In my experience that's where the rubber really hits the road with any contractor and everyone involved managed an efficient, calm, and solutions-oriented approach in partnership with us that ended up with an even-better solution. We also appreciate a union crew and seeing diverse representation on it. That matters to us — in addition to high quality, fairly priced work. ;)
LSS | Seattle, Washington | 12/01/2020
My PV system was installed in October 2020, and I received outstanding service from Artisan Electric. They were professional and friendly. The design we finalized was close to Evan’s recommendations, and was perfect for my home. It was well worth the many questions that I asked to become well-informed about the process, and all on the Artisan staff were patient with me and even seemed to appreciate my level of detailed interest. The installation process took about three days, and the lead electrician, the site coordinator, along the roof crew, were all polite and considerate, as well as extremely knowledgeable. I got the strong impression that the employees enjoyed their work and that the company is very well-managed. I did get another bid before choosing Artisan, and I am so happy that I asked Artisan Electric to design and install my system. I appreciate that Artisan is a union shop, yet the price for the other bid that I got was nearly the same price (but with less desirable choices for my installation), plus the other company’s consultant couldn’t answer quite a few of my questions. I found that Artisan designers were extremely well informed leaders in the PV industry in our area. Since Artisan can also provide other electrical services, I feel confident that my investment will be better protected, and that this company will be around to service my system for many years. I highly recommend Artisan Electric, without reservation, to anyone considering solar panels for their home.
Happy On Vashon | Vashon, Washington | 09/25/2020
A pleasure to work with Artisan Electric
We chose Artisan because of their good reputation in our community. From start to finish we couldn't be happier with their work and service. We were impressed with their adherence to Covid protocols, the quality of their work and professionalism of everyone on the project. Because of our roof configuration this was not a simple installation and they did an extremely nice job - it looks great. In addition to the solar installation we had some additional electrical work done and were very pleased with the results.
Eric Walker | Vashon, Washington | 08/18/2020
Very professional and very, very helpful in understanding solar
Excellent knowledgeable people who clearly know the "art" as well as science of solar installation. Besides installing top quality equipment, they were very consciencous about the esthetics of where conduit runs should be.
Rancho Poquito Farm | Eatonville, Washington | 07/31/2020
Very knowledgeable and efficient team.
We received three bids for solar panels. Artisan was the only company of the three that asked us what OUR solar goals were and did not make assumptions like the other two companies. They then based their recommendations on what our goals were. The project lead worked with us throughout the installation and kept us informed. The only two hitches were that Artisan did not give our podunk utility co-op enough time to order the meter, so there was a couple week wait time to flip the red switch between when the the panels were installed and when he meter was installed. In addition, the installation crew was a little careless and left some installation trash around and trenched our yard and got their van stuck after we had warned them that it was to wet to drive on the grass. Hopefully they learned from these experiences and have improved on them. Overall a great experience though working with Artisan.
Erik Teutsch | Kirkland, Washington | 03/16/2020
Excellent work, great experience
Artisan was terrific to work with on our solar system. Plenty of options to find the right fit for us, friendly people quality work and excellent follow through. Would use them again in a heartbeat.
K Burd | Tacoma, Washington | 02/28/2020
Solar Panel installation was easy and wonderfully done.
We chose Artisan based on work done on other homes.
Queen Anne, Seattle | Seattle, Washington | 11/05/2019
Job well done
Job was done in two staged with panels on garage and house. The initial setup of the hardware brackets and racks then followed by the electrical and placement of panels. The finished product looks great. Reaping benefits sunny days. I highly recommend Artisan.