Office location: 43445 Business Park Drive STE 110, Temecula CA, 92590
01/16/2025
Oakland home owner
Oakland, CA
First of all Freedom Forever does not return calls, address concerns, return emails, fix problems or care at all about the customer. They damaged our roof, did not replace the tiles in a section and the system isn't even working. I have tried to contact them over 25 times. Everytime I reach someone they promise they will get the matter resolved. But, nothing at all ever happens. The absolutely do not follow through at all. I am beyond frustrated and have filed a complaint against them.
System size (kW): 6000
Year installed: 2023
Freedom Forever reply
01/23/2025
Hello, your feedback means a lot to us here at Freedom Forever, and we're committed to ensuring that your experience with us is exceptional. We understand the challenges you've faced with your solar project, and we're dedicated to turning things around for you. To initiate the resolution process, kindly send an email to OnlineSupport@FreedomForever.com with your Full Name, Project Address, Phone Number, and Email. This will enable one of our Online Support Specialists to reach out to you promptly. We're genuinely excited about the opportunity to partner with you on the path to resolution and appreciate your cooperation.