Review for Lumina Solar

Office location: 200 Continental Dr Suite 401, Newark DE, 19713

08/11/2024
David Middletown, DE

Great company and couldn't be happier

As a note I'm in Delaware and their wasn't a tab to select for Delaware <br /><br />I just had my install done (7/31/2024). I couldn’t be more pleased with Lumina. From the very start Peter Hayes (salesman) came to my house. I already had other quotes and knew what to expect and what to ask. Peter answered all my questions and even let me in on information that I was forgetting to ask that I should know. He knew his solar information and equipment. Prior to the 5 quotes I received, I did countless hours of research on my own so I knew what kind of questions to ask. Having done a lot of research I already knew the answers to what I was asking to see how the salesman responded. (Reddit was great btw for that). I decided to sign with Lumina. Peter didn’t pressure me in anyway but I was ready to sign by end of the day after thinking my options through. (If you sign same day you get a discount, at least I did). I will say Lumina wasn’t the cheapest quote I received busy remember you get what you pay for. I did plenty of background research on each company as well to vet each one out. Lumina wasn’t the most expensive either. I know area plays a role in pricing as well.<br /><br />Now the process for solar is nothing like when I bought my Generac generator which again Peter advised me. There are multiple steps involved. I started this process mid May and he said expect to get my system up and running end of August to mid September. His estimate was very close. Here we are last day of July and the system was installed. It was fully functional when the installers left, unfortunately because I need the county to do the inspections and Delmarva to come out and put a new meter on my house that can run backwards, I have to keep the system off until then :( what a bummer. Peter’s quote on timing was spot on. (In the back of my head I was really hoping it happened quicker. Peter was realistic and mine was just hopes and dreams.<br /><br />If I was asked to do it again would I change anything and I would say no. Peter, the installers and the process has been great. Lumina got things done in a timely manner, stayed in contact with me quite a bit and I knew as each phase of the project was being processed / completed and onto to the next step. The state and process outside of Lumina’s control was slow but Lumina couldn’t help that. Looking forward to the end of August so I can flip that switch and making my system fully operational. l look forward to not having to pay for electricity anymore (except for my Delmarva connection fee). Thank you Lumina.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 16.83

System price: $1

Year installed: 2024

Price include the Federal Tax Credit or incentives: Yes

Lumina Solar reply 08/15/2024
Hi David, Thanks for the heads up on the Delaware office tab. We will double check with the platform to make sure that's an option for our Delaware customers. Thank you for sharing your detailed experience with Lumina! We're thrilled to hear that Peter Hayes and our team were able to provide the insights and support you needed throughout the process. It's great that you found the information on Reddit helpful and that Peter was able to address all your questions with expertise. We strive to offer a thorough and transparent experience, so we're glad to know that the timeline we provided was accurate and that you felt informed at every stage. We understand the anticipation of waiting for inspections and utility approvals, and we appreciate your patience. It's fantastic that you're excited about the benefits of your new solar system and the savings it will bring. We look forward to seeing your system fully operational and contributing to your energy independence. Thank you for choosing Lumina and for trusting us with your solar journey! Best, The Lumina Team