10/21/2011
Charles Reid
Excellent job on the system. It works flawlessly. 45 to 50 kWh every day. Perfect.<br />Technically the whole job was very professional.<br /><br />The employees could use a class in communications with customers. There is a<br />definite attitude of don`t bother me, particularly after the system was installed.<br />I also spent years in technical service for electronics companies and know how<br />to treat customers.<br /><br />Their brochure says "Once your system has been inspected and approved, your Rising Sun consultant walks you through system operation and system monitoring." This was not done properly. I learned bits of information by asking the electrician questions but when the system was completed there was no "walk through".<br /><br />I asked for the manuals many times for the Sunpower system and was told we will<br />get them to you. No manuals have yet arrived.<br /><br />Other than the above the Sunpower System instillation is perfect.<br />