01/18/2023
CJH
Stevenson Ranch, CA
Sunpower offers a superior solar system. Their problem is customer service. Disorganized, poor customer service, poorly informed employees and forget getting a call back. My system was installed in February of 2022. My solar service began in September of 2022. Communication was poor at best. Very disorganized and disappointing. Thankfully, the system performs much better than the people who run the company and make decisions.
System size (kW): 5
Who installed your solar panels?: SunPower by BlueSel Home Solar
Year installed: 2022
SunPower reply
01/20/2023
CJH, we appreciate the review and understand your frustration. We would be happy to look further into your previous experiences and would like to restore your faith in our service. Please send us an email at customersuccess@sunpowercorp.com. We look forward to hearing further from you and are delighted that you are enjoying your system. Thank you for helping us change the way our world is powered!