Review for SunPower

10/14/2022
SunPower sucks Fullerton, CA

Terrible & untrustworthy company

This company is a total lie and UNTRUSTWORTHY!!! They don’t care one bit about it’s customers. They didn’t communicate anything and then- bam someone from SCE shows up for an inspection (news to me). Then we get a text two weeks later they will be there in the morning for install (wow, news to me). Install finally gets done and two months later-no communication and no solar power. I filed a complaint on their website, nada! Called, get the run around. I filed complaints everywhere and the company just says “we will look into this”…..AND DOESN’T! They ignore you after install even if your system hasn’t been turned on. They do not reply to calls or complaints. I have filed now with Better business bureau and the solar commission. This company uses smoke and mirrors to get your money but doesn’t do anything after that. STAY AWAY FROM THESE SCAMMERS! I Have had our solar installed for two whole months and it’s not active. I have called 5-6 times and also filed complaints to the company-NADA. Be warned, they only want to suck you into a financial obligation and take your money. They don’t give a red cent about your system functioning! I am so worried what is going to happen if we ever have issues! I pray to God we won’t because this company is unreli

System size (kW): 20

System price: $27,000

Who installed your solar panels?: SunPower Builders

Year installed: 2022

Price include the Federal Tax Credit or incentives: No

SunPower reply 10/21/2022
Hi, we sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.