Review for Encor Solar

Office location: 3049 Executive Parkway, Lehi UT, 84043

08/31/2022
Soua vang Hickory, NC

WORST SOLAR SYSTEM EVER

SYSTEM IS NOT WORKING PROPERLY. TRY TO CALL NO ANSWER. HAD THE SYSTEM FOR HALF YEAR AINT RUNNING. COME AND GET YOUR PANELS OFF MY ROOF. I GOING TO STOP PAYING FOR IT. WORST COMPANY TO DEAL WITH. GETTING A LAWYER TO FIGHT THIS.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 1000

System price: $43,794

Year installed: 2022

Price include the Federal Tax Credit or incentives: Yes

Encor Solar reply 09/01/2022
Hello Soua, I have passed along your concerns to our team. We will be working with our field team to get a site visit scheduled as soon as possible to take an in person look at your solar system. Once we have a date and time for that visit, a member of our customer support team will reach out to you with an update. Regarding the payments of your system, if the system is not operational / not producing the amount of power to live up to the estimates we provided we will work with you to reimburse you for any payments made.

Encor Solar reply 09/28/2022
Hello Soua! It looks like our team performed your service visit, which just required them to execute a firmware update to the inverter. Is there anything else we can assist you with?