Review for Victory Solar

Office location: 12705 Kirkwood Road Suite 150, Stafford TX, 77477

Abi Osinowo Katy, TX

Horrible Company, Horrible Service,

I had my solar consultation & installation last year( 2021 ) . After so many disagreements, I received a different panel type, and lesser amount of panel requested during initial consult. Fast Forward to April 2022, Solar System Cell Modem stopped working, it took the company a month to send out a technician to check out what the issue was. Technician finally came, he stated a new Modem needed to be purchased & installed. New Modem was ordered & delivered on July 15th, 2022. Till this day which is August 31st of 2022, I am awaiting a technician at my property to Install the new Modem so I can get better use of my Solar System. They have no compassion when communicating with you, either by phone or email. Noone from the company checks or verify what is going on with you. They never have technician available. How will you be an installation company & not have technician readily available to service your clients? They are just after you signing & getting their money. Worse Company I have done business with so far. I would never recommend to anyone

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 2000

Year installed: 2021