Review for Solar Source - The Solar Experts

Office location: 925 Sunshine Lane, Suite 1010, Altamonte Springs FL, 32714

08/10/2022
Michael H Winter Springs, FL

10 year PV customer with two installations

I purchased my first set 22 panel PV Solar system (Enphase) from Nick Arcenaux and David Spanier in 2012 (back then the company was called Superior Solar). The entire process from getting a quote, answering all of our questions, purchasing and installing was very professional. Before we went with them I was able to see another companies work in my neighborhood and geez was it ugly. The install at my house looks amazing, everything is water tight, no wires hanging around, the tie into the meter is flawless, and they even spent additional time to route through the attic so that it wouldn’t interfere with my storage space. Over the years since 2012 I have had over 18 service calls. Most were to replace faulty Enphase inverters at no cost to me (covered by warranty). Solar Source made the process easy, just called to report a problem, they confirmed it within seconds, they submit a warrant claim and call you back to schedule a service appointment once the part is received (if they don’t have it already). You can tell they want your solar system to get back to 100% as much as you do. In most cases I didn’t even need to be home for the service appointment since everything is outside which is great. In addition to warranty service calls, I also had Solar Source handle the panels when I needed the shingles on my roof to be replaced. They removed the panels, placed them in my garage and then re-installed them once the roof was completed. I trust Solar Source, I recommend Solar Source to my neighbors, friends and family, I even tell sales people from other solar companies that knock on my door (Yes they still do) about Solar Source. I have shown others in my area my install at my house. This is why I purchased a second system (Solar Edge) of 20 panels in 2020. Now I am net zero. With this new system I did have to get the inverter replaced, which I followed the previously mentioned process and just like that, a 30 minute swap out fixed my issue. No cost to me. It’s great to know they are there for the customer well after your purchase, year after year, and not going anywhere. Thanks Solar Source!