Review for Encor Solar

Office location: 3049 Executive Parkway, Lehi UT, 84043

08/09/2022
HanselmanGretal Kernersville, NC

System still not active to use

You better run far away from these Morans at Encor! Spent almost $30K on a solar system back in April and these idiots at Encor still don't have approvals from County or Duke Energy for the system to do anything. Their follow through and communication on the back end after the sale and install is absolutely terrible. And they're not responsive to any communication at all for them to pay our utility bills until their operations idiots can get the system powered on. Out of Cash for over 5 months and they said without an HOA is would be 75-90 days. They are full of shit and don't know what they are doing. You better run far away from these Morans at Encor!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 7.2

Year installed: 2022

Encor Solar reply 08/15/2022
Thank you for taking the time to leave this review. This is not the experience Encor Solar wants to create, and we will do everything we can to correct any errors in our process. If you could call into our support team at (888) 543-6267 and provide further details so we can locate your account that would be greatly appreciated. Regarding payments, our team would be willing to take discuss any payments made for the system, if it not yet operational and look to reimburse you.