Review for Sunrun Inc.

Office location: Valley Cottage, Valley Cottage NY, 10989

Robin T Bardonia, NY

Horrible!!!! Do not do business with Sunrun

The customer service is horrible. They claim that they monitor my system. It was down for four weeks before someone at Sunrun noticed. Then it took another month and a half for the technician to come out. They do not respond to emails. I asked for compensation for the time my system was down and no response, even after multiple emails. Sunrun sucks! DO NOT do business with them!!!!!!!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 700

System price: $15,000

Year installed: 2015

Price include the Federal Tax Credit or incentives: Yes

Sunrun Inc. reply 06/30/2022
We're so sorry to hear this, Robin. We definitely want to make sure you have a positive experience. Please send your address and an overview of your concerns to, so that we can connect you with a Specialist that can help you. Thank you!