Review for Sunrun Inc.

GM Palm Bay, FL

Worst ever don't believe sales people

Worst use of my money. seems the panels only work if the grid power is on. without grid power no solar power. Well i got them in case of power outage. was told yes they will give you power in the day and if you install a backup battery it will carry you the rest of the day. Well if panel only work when grid is on the during a power outage you get nothing except the little bit in the battery. nothing after or at night and since panels only work with grid power what is the point. Get tesla Sunrun is useless

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 8000

System price: $29,500

Year installed: 2022

Price include the Federal Tax Credit or incentives: Yes

Sunrun Inc. reply 06/30/2022
We're so sorry to hear this! We certainly don't want you to feel frustrated. Please send your address and an overview of your concerns to, so that we can connect you with a Specialist that can help you. Thanks!