06/29/2022
Jim
Prescott, AZ
Ref: resetting a lose panel bolt After notifying Sunrun that a panel bolt needed reset, I received several phone calls from Sunrun about the issue, I was requested to take pictures not only once but thee times by different representatives from all over the country, someone finally showed up yesterday to tighten the bolt, after weeks of waiting, what a way to run a business
System size (kW): 5
Year installed: 2022
Sunrun Inc. reply
06/30/2022
Thank you for sharing your story, Jim. Your feedback helps us to keep improving your solar experience. We'll definitely look into this issue for you. If you can send your address and review to onlinereviews@sunrun.com, we'd appreciate it. Thanks for choosing us as your solar provider!