Review for Atlantic Key Energy

Office location: 431 Luna Bella Lane, New Smyrna Beach FL, 32168

VeAnn Shea Lakeland, FL

OMG worst company ever

So this has been a very stressful time for me. This company is awful. They do not know what they are doing and I wish I had researched them out better than I did. I have had one issue after another since October. They keep blaming it on my city and I do think they have some blame as well but not nearly as much as AKE or their new name Lumino. Either way same company same issues same stress. Honestly it has been like a dog and pony show. The money this has cost me to go solar and they dismiss me for being upset. Other issue they are taking my payments for the last three months and told me they were sending me a gift card for a thousand dollars for all the inconvenience, now they are saying that is to give me back the money for the payments being taken out of my bank account. So unhappy with this company. I honestly do not think it will be resolved anytime soon. So take my advice go to another company they are really awful.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 20.79

System price: $99,000

Year installed: 2022

Price include the Federal Tax Credit or incentives: Yes