Review for NRG Clean Power

Office location: 111 N. Market Street, San Jose CA, 95113

03/10/2022
P N San Jose, CA

NRG was good to do business with.

We got three estimates from three companies about a solar install for our home. NRG had the best service, the clearest communication, and best price, so we went with them. While it took quite some time to finish the project - we got all signatures at the end of September, install was finished mid-January, and our power company approved and brought it online at the start of February - NRG was always available to answer questions. One of the bigger delays is permits, of course, but NRG clearly had an expedited process for that, as I am still working on permits for another project that I began before the solar project!! I do think that there could be a bit more regular communication at some points in the process. Because it does take a long time, there are times where it seems kind of dead, so it would be nice if there was a "yes, this is still in progress" email. However, whenever I inquired, I got a quick response, and some information about where things were in the process. No regrets, would recommend.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 4.44