Review for Atlantic Key Energy

Coleman Bryant, AR

They do not honor their contract

When the original salesman came to our house, he assured us that if there were any issues at all with the panels, they would be covered, as long as we didn’t damage them ourselves. This is even stated in the contract. We’ve had the solar panels several months without issue, until our power went out in the neighborhood which caused a surge in our panels and they stopped working. The project manager here in Arkansas did not want to cover them. Thank goodness I trusted my gut to add it to our insurance in case AKE didn’t honor their contract. We are now stuck with a deductible out of pocket. I emailed AKE several times before leaving a review to give them a chance to make it right, but no one ever responded. Just wanted people to be aware.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 6