Review for NRG Clean Power

Office location: 7012 Owensmouth Avenue, Canoga Park CA, 91303

Sunshine Menifee, CA

Top Notch Start to finish

I started reviewing and contacting solar companies at the beginning of August and got nothing but high pressure sales people trying to rush me into signing a contract without providing much information about the system, the delivery timeframe, or potential hidden costs. Finally I contacted NRG around mid August and talked to Branden Kelly in the Sales team. Branden was very knowledgeable and focused on answering all of my questions about solar systems, installation timeframes, and loan options. No high pressure sales pitch. I learned more in a 30 minute conversation with Branden than I had learned in my previous month trying to work with other companies. I was impressed by the professionalism, responsiveness, and commitment shown by NRG right off the bat. Branden sent me a copy of their solar agreement which was much more simple than previous agreements I had received and less laden with disclaimers. Working with NRG was night and day from working with the other companies. I stressed with Branden that I absolutely had to have this system installed by the end of 2021, and he told me the average project took about 10-12 weeks to complete, so about mid Nov. estimated completion. Right from the start things were expedited. The contract was finalized 1 day after my initial contact with Branden and 2 days later my solar loan was approved and I was assigned to a Project coordinator named Andrew Cohen within a week who has been awesome. Andrew got a site inspection scheduled within a week, and got the project off to a fast start the first week in September. Andrew was very supportive throughout the whole installation process, and responded to any question or concern almost immediately. He was always polite, considerate and addressed every concern in a timely fashion. He even helped and guided me through my HOA approval process. He was totally committed to have the system operational in 2021 and made any needed adjustments to keep things on track. The system was installed and inspection completed on Nov 15th. The permission to operate was granted by SCE on Nov 24th. The whole process was painless and went smoothly from start to finish.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 1500