Review for Renova Energy

Office location: 41555 Cook Street, Palm Desert CA, 92211

11/19/2021
John Doe Cathedral City, CA

Fantastic Experience

10/22/21 Outstanding experience! This company was prompt with their evaluation and preliminary solar design-- easy to understand. The sales staff was prompt with answers to our questions. Comparing the sales/design process with the T**** company was like night and day. Renova under-promised and over-delivered on the customer service from sales to installation. The scheduled installation was 30-days sooner than earlier promised (example of their over-delivery). We knew exactly when the crews would arrive each day, when they would take their lunch breaks, and leave the job site. The work site was always kept neat and clean. All communications were clear and concise. I don't have ANY negatives... a very good customer service experience. 11/11/21 Our solar system has operated for 1-month. Everything about the system is as it was described-- flawless. We received our first SCE bill since the system was installed-- $24 (service/taxes/fees from SCE) and we have a $21 credit from selling energy back. In addition, the system has been charging an EV which was not part of our historical power demand. What could be better.