Review for Encor Solar (Out of Business)

Office location: 3049 Executive Parkway, Lehi UT, 84043

10/16/2021
Matt B Charlotte, NC

The sales and loan process went very smoothly with no surprises. The salesperson was very knowledgeable. Unfortunately, installation had a few problems. Encor uses satellite imagery to determine the size of your roof and not a tape measure. As a result the installer determined that my panels needed to be reoriented on installation day because they wouldn’t fit in the configuration that I had approved. My biggest issue was that I was given unrealistic expectations of having my panels operational in a month or less. It actually took closer to 4 months. A lot of that was out of Encor’s control, but it did take them several weeks to complete the electrical work and a failed inspection took another couple weeks to address. Now that my panels are operating, I’m happy with the end result. The panels look sleek and low profile, and the wiring is well hidden. The mySolarEdge app is also really cool to look at since I get real-time energy generation plus lots of historical graphs.