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Brittany Ferguson Fleming island, FL
I order and signed documents with solar power and installation with Titan Solar Power in March of 2021. I had to call and figure out what was happening in Mid April. They came out did a great job and were professional and had most of it installed most panels in 2 days. This is where it becomes a nightmare. After they did most of the installation they Figured out that I needed a 4pol converter for my electricity. It took 2 weeks for them to order. I had to follow up on them and after 4 weeks the warehouse finally got back to me to let me know they had lost the part and had to reorder it. After multiple phone calls and follow-ups, It took them until 7/20/2021 to finally get my system working. It lasted until 8/10 and then went down due to bad installation/bad parts whatever you want to name. They did not get it working until 9/13. I am asking for them to refund me my July, August, and September Payments. The best they could do was 240 bucks due to energy use? I would stay far far away from Titan Solar Power and go with any of the hundreds of different solar companies out there.