Review for Titan Solar Power

Brittany Ferguson Fleming island, FL

Slow service and follow up

I order and signed documents with solar power and installation with Titan Solar Power in March of 2021. I had to call and figure out what was happening in Mid April. They came out did a great job and were professional and had most of it installed most panels in 2 days. This is where it becomes a nightmare. After they did most of the installation they Figured out that I needed a 4pol converter for my electricity. It took 2 weeks for them to order. I had to follow up on them and after 4 weeks the warehouse finally got back to me to let me know they had lost the part and had to reorder it. After multiple phone calls and follow-ups, It took them until 7/20/2021 to finally get my system working. It lasted until 8/10 and then went down due to bad installation/bad parts whatever you want to name. They did not get it working until 9/13. I am asking for them to refund me my July, August, and September Payments. The best they could do was 240 bucks due to energy use? I would stay far far away from Titan Solar Power and go with any of the hundreds of different solar companies out there.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support