06/07/2021
Happy Customer
Frisco, TX
Solartime USA has been a great company to work with on our brand new roof solar array. The gentleman we spoke with in our first meeting (over the phone), was clearly very knowledgeable about all things solar. He gave us scientific, clear answers to our numerous questions. Unlike some other companies, none of his answers were equivocations or placations. He wasn’t just telling us what he thought we wanted to hear. He listened closely to our needs and what we wanted from solar power, and provided a wonderful panel layout. The company made adjustments to accommodate our requests (we wanted an outlet connected to the solar system for power outages, which moved the inverter panel into the garage instead of on the exterior wall), and the end result is exactly what we wanted. The install took less than one day and Solartime USA handled all the permits, HOA approval, setting up the meter swap with the electric company, and the inspection with the city. It couldn’t have been easier. Their customer service is terrific! All the people we have spoken to or worked with at Solartime USA have been great. Everyone is professional, knowledgeable, and friendly. We love the app that tracks the solar power generated by our roof panels. It is outstanding to know exactly how much power is generated in all types of weather. I highly recommend Solartime USA!