Review for Emerald Energy

04/02/2021
Mark Cary, NC

Competitive Price, Good Service, Solid Materials

When we started considering rooftop PV solar, we got quotes from about 8-10 different providers in the area. Some tried to sell us on fairly useless add-ons (like a smart thermostat to replace our existing programmable thermostat that would have turned our 5-stage AC into a 2-stage AC). Others were more than twice Emerald's price for similar output. Emerald Energy provided a very competitive price and one of the best warranties (underwritten by Certainteed, which has been around for over a century). They offered a choice in panels, and we're so far very pleased with the LG panels we selected. The service was excellent as well: they listened to our needs and suggestions, upsized our inverter, and honored a lower price when a human error in a quote priced the wrong panels. The installation was smooth and they provided guidance for the Duke Energy rebate program that helped us secure a rebate. Overall we've been very pleased with the value.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support