Review for Edge Energy


Edge Energy

4.53 based on 35 reviews


T. Williams
Washington, DC

Generally happy, install process could have been better

02/09/2021

Office location: Beltsville, MD 20705

5.00

We have been generally very happy with our Edge install. We got estimates from multiple solar vendors and ultimately went with Edge largely because of the warranty. The installation process was easy. The main complaint i have is that the installers do not patch the holes made during installation. We had about 7 holes in our drywall (averaging 8 inches on a side) where they had to fish wiring. There were also a couple of places where they had to punch through an external wall. Oddly they sealed all those external holes, but not the drywall holes. So we had to pay a couple hundred dollars to a contractor we found to patch the drywall. The installers offered to patch the holes and we said yes, but then they did nothing. I realize in retrospect that they may have been hinting that it was an additional service we would pay directly to them. By default the installation should fix any associated damage. Post-install, things have been good. There were a couple of minor administrative and technical glitches that were promptly fixed. Overall we are happy with Edge.



What type of installation was this?
Residential Electric

What year was your system installed?
2020

What is your property's zip code?
20003

What is the size of the system installed?
kW

Please tell us more

Sales Process

5.00

Quality of Advice

5.00

On Schedule

5.00

Price Charged as Quoted

5.00

Quality of Products Used

5.00

Quality of Installation

4.00

Professionalism and Courtesy

5.00

After Sales Support

5.00


Would you recommend this installer to others?


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